Innovation

  • Most Topular Stories

  • Beacons for Business Model Innovation

    Doblin
    12 Nov 2014 | 1:10 pm
    by Geoff Tuff and Steve Wunker Business model innovation is a hot topic in management thinking these days, even though there seems to be little agreement about what it looks like and even less about how to discover it. But there is no reason for business model innovation to feel mysterious or hard to achieve. In this article by Doblin’s leader, Geoff Tuff, and co-author Steve Wunker, you’ll learn how using analytic tools that provide better decision-making insights can help you vastly improve your innovation success rate which will help your business model investments generate…
  • A Glimpse at the Emerging Trends of Service Design

    Adaptive Path
    Jamin Hegeman
    3 Nov 2014 | 10:42 am
    What are the big trends in service management that service designers need to know? Dr. Mary Jo Bitner, Professor and Executive Director, Center for Services Leadership at W. P. Carey School of Business, Arizona State University, will draw on her many years of experience in this space to answer this question during the closing keynote talk at the Service Experience Conference. She’ll highlight how the world of service management is changing dramatically through a renewed focus on service innovation, customer experience and engagement strategies, service infusion in product-centric firms,…
  • Strategic Thinking Exercises – 3 Ideas for Keeping Big Talkers from Dominating

    The Brainzooming Group
    Mike Brown
    21 Nov 2014 | 2:50 am
    A huge part of the value of using well-crafted strategic thinking exercises is they increase thinking, ideas, and active participation from a broader range of people than might otherwise happen. Yet, a common question attendees at our workshops ask is how, in a group setting, to keep big talkers from dominating conversations as you are trying to use strategic thinking exercises or simply trying to facilitate a strategic conversation? My first answer is to give any dominating, big talkers the wrong room and time so they miss the strategic discussion. While I am kidding about that, it IS a…
  • Collective Disruption examples from The Chief Innovation Summit in San Francisco

    innovation.net
    Mike
    21 Jun 2014 | 10:27 am
    The Innovation Enterprise organized an inspiring and informative conference in San Francisco this past week, The Chief Innovation Officer Summit. I found three of the presentations really relevant to the concepts I discuss in my forthcoming book "Collective Disruption: How...
  • Science and Subtraction Law #6

    EDIT INNOVATION | matthew e. may
    Matt
    24 Oct 2014 | 8:07 am
    Neuroscientists have known for years that it's the quiet mind that produces the creative insight, and that we can't speed up that process other than by essentially doing nothing, at least with respective to the problem at hand. We need to remove ourselves and engage in some rest and relaxation, or at minimum some rote activities that don't demand deep thinking. This is the science behind law of subtraction #6: Doing something isn't always better than doing nothing. I'm always scanning the science journals for new discoveries that support this, my favorite law of subtraction. A new study out…
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    EDIT INNOVATION | matthew e. may

  • Visualizing the G20 Through Social Data

    Matt
    12 Nov 2014 | 8:02 am
    The G20 Leaders' Summit is this week in Brisbane, and Dr. Peta Mitchell of Queensland University of Technology has decided to peek inside the event barricades by mapping it as it plays out on Twitter and Instagram. Mitchell will mine and analyze tweets and Instagram posts sent from inside the declared areas for location-based information, then plotting those - minus the corresponding usernames - on an interactive map the public can explore on this interactive online map. It's never been done for a G20 event, and Mitchell admits she really doesn't know what kind of information the project will…
  • Redesigning The Voting Process

    Matt
    11 Nov 2014 | 11:37 am
    The Human Factors and Ergonomics Society (HFES) just named Intuitive Company the corporate winner of the HFES 2014 Voting Design Competition, which called for submissions that aimed to solve problems in the current voting system through cutting-edge, innovative, interactive user experiences that would redefine the future of voting. "Intuitive Voting," submitted by Intuitive Company's team leader Rob Tannen, consists of two smartphone apps, one designed to inform and assist voters, the other to train and support election volunteers. For those of us who suffered through last week's old-school,…
  • HOOKED: Nir Eyal on Habit-Forming Products

    Matt
    6 Nov 2014 | 3:13 pm
    If you look at a photo of a crowded New York City sidewalk at rush hour today, and compare it to one from, say, eight years ago, you'll notice a big difference. While some of the people in the first photo may be looking down, in the photo taken today, everyone would be looking down at their hand, which holds the device that has effectively become an appendage: the smartphone, stuffed to the brim with social media apps like Facebook, Instagram, Twitter and Pinterest. These apps, along with the gadget itself, have become helpful habits. And not by accident, either, argues Nir Eyal, author of a…
  • Science and Subtraction Law #6

    Matt
    24 Oct 2014 | 8:07 am
    Neuroscientists have known for years that it's the quiet mind that produces the creative insight, and that we can't speed up that process other than by essentially doing nothing, at least with respective to the problem at hand. We need to remove ourselves and engage in some rest and relaxation, or at minimum some rote activities that don't demand deep thinking. This is the science behind law of subtraction #6: Doing something isn't always better than doing nothing. I'm always scanning the science journals for new discoveries that support this, my favorite law of subtraction. A new study out…
  • How Mighty Is Your Midsized Company?

    Matt
    17 Oct 2014 | 10:42 am
    Of the more than 10,000 business books that are published each year, few, if any, focus their attention on the all-but-forgotten midsized company. Armfuls of books on startups and Fortune-level organizational practices won't help a business moving into young adulthood. “There are almost 200,000 companies today with revenues between $10 million and $1 billion—midsized, as defined by Ohio State University’s Fisher College of Business—and they account for about a third of U.S. GDP and a third of all U.S. jobs," writes Robert Sher, author of the terrific new book, Mighty Midsized…
 
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    Innovation Excellence

  • Stop Innovating

    David Siegel
    23 Nov 2014 | 2:14 pm
    Your corporate culture is where innovation goes to die. It’s easier and more fun to do workshops than to actually innovate, because innovation involves risk, and the culture doesn’t support taking risks. Continue reading →
  • JOBS Act = New Money

    Jason Graf
    23 Nov 2014 | 10:15 am
    As the Securities and Exchange Commission (SEC) continues to move forward with the implementation of Titles II and III of the Jumpstart Our Business Startups (JOBS) Act, provisions that open advertising and investing to completely new channels, the startup landscape is morphing, just a little, to match resources and opportunities in previously unattainable ways. However, although Titles II and III of the JOBS Act are... Continue reading →
  • Are You Using Data To Analyze The Past Or To Create A New Future?

    Greg Satell
    23 Nov 2014 | 7:40 am
    In Nate Silver’s Five Thirty Eight manifesto, he argues that the plural of anecdote is data.  It is through compiling and analyzing observations that we transform ordinary experiences into scientific conclusions. Yet the concept of data is still relatively new.  According to Google’s Ngram, the use of the word only began to be heat up in the 1960’s.  So, although... Continue reading →
  • Who NOT to Put in Charge of Innovation

    Michael Glessner
    22 Nov 2014 | 10:00 am
    I just hung up from a call with a colleague in which we were planning how to bring up a difficult topic at tomorrow’s client meeting regarding innovation. It is surprising how often this situation occurs in consulting work. This time the root of the situation may be traced to an observation Vijay Govindarajan and Chris Trimble made in their book The Other Side of Innovation, regarding the characteristics of successful innovation executives. Continue reading →
  • Modern Mass Customization – Rule 3: Honor the Order, Abandon the BOM

    Jordan Reynolds
    22 Nov 2014 | 6:34 am
    Most mainstream Product Lifecycle Management (PLM) systems in the marketplace today are designed with a mass production model in mind. These systems offer sophisticated functionality that allows engineers to formulate Bills of Material (BOMs) and define product structure during design stages. Designs are released and pushed to production systems for manufacturing, but the PLM system remains the single source of truth for end-product design information. Continue reading →
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    IDEO

  • Articles: TIME names PillPack as one of the 25 Best Inventions of 2014

    IDEO
    20 Nov 2014 | 2:11 pm
    Along with the Apple Watch and 3D printing, former IDEO Boston Startup-in-Residence, PillPack, was named to Time’s annual round-up of the top 25 Inventions of 2014. The inventions had to make the “world better, smarter and –in some cases – a little more fun.” This week The Atlantic also writes about PillPack’s disruptive service and quotes its CEO and founder, TJ Parker, on his company’s collaboration with IDEO, “We [had] the opportunity to make everyday tasks delightful. Even something as unsexy as taking pills.”
  • Articles: IDEO’s Exploration into the Future of Automobility

    IDEO
    18 Nov 2014 | 3:00 pm
    Leading design publications cover IDEO’s exploration into the Future of Automobility, illustrating how transportation will change in the near and long term. Danny Stillion and Ricardo Figueiroa introduce three new concepts that conceptualize the commute, package delivery services and the mobile office experience. Read more in WIRED, Fast Company and DesignBoom.
  • Events: Do It Again, Singapore

    IDEO
    12 Nov 2014 | 10:59 am
    Paul Bennett and Pete Overy call for 50 more years of creative growth in the island nation on Channel News Asia’s Future Forward show (23 minute episode, IDEO appears at 7 minutes and beyond).
  • Work: The Infinite Museum for Royal Academy of Art

    IDEO
    24 Sep 2014 | 1:24 pm
    Great art requires great openness, a space large enough to contain all the tragedy and comedy of the human experience. The limestone walls and Palladian arches of the Royal Academy of Arts (RA) hold such a space. The institution’s building in Mayfair contains galleries where a wanderer can appreciate the everyday miracle of a Caravaggio, is home to the Academicians, a group led by some of the most eminent artists in the world—from Anish Kapoor to Sir Norman Foster—and for 246 years has hosted the Summer Exhibition, open to submissions from any living artist.…Our hope is that…
  • Work: Helping You Find Your Inner Adult for Society of Grownups for MassMutual

    IDEO
    17 Sep 2014 | 4:36 pm
 
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    Innovation Management

  • Online Learning Programs Slider

    InnovationTools.com
    21 Nov 2014 | 1:44 am
    We collaborate with professional training providers to provide you with cutting-edge tools and strategies to generate and implement new ideas, develop sound business models, create innovative products and services, and manage a successful innovation team.
  • IM Channel One Play Slider

    InnovationTools.com
    21 Nov 2014 | 1:43 am
    The premier platform for leaders in the innovation service industry to showcase best practice and demonstrate the latest cutting-edge approaches to innovation challenges.
  • Article Library Slider

    InnovationTools.com
    21 Nov 2014 | 1:40 am
    Are you looking for new ways to help your organization and its employees to become more innovative? In our library of 3000+ articles you will find knowledge and inspiration to stimulate innovation culture and capabilities.
  • Working the Crowd – Don’t Get Lost

    Rui Patricio & Tim Wright
    18 Nov 2014 | 8:36 pm
    Utilising crowd led approaches to create value is increasingly familiar in both the literature of business comment and reporting and through our own experience. Crowdassets, as we refer to them, represent a profound and enduring source of innovation and we must adapt and respond to this opportunity. In the fourth of a series of articles focused on Innovation Culture, we are going to provide a more holistic view of the concepts as well as the means to embrace the growing opportunities presented by the crowd empowered ecosystem.
  • The Critical Lead Time to Eruption in Brainstorming Sessions

    Dr. Stephen M. Sweid
    17 Nov 2014 | 9:24 pm
    Dr. Stephen Sweid has conducted more than a hundred structured group brainstorming sessions in recent years, as well as many one-to-one discussion sessions as a consultant and trainer. He has observed a number of common patterns related to timing and evolution of the brainstorming process.
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    Gregg Fraley

  • FAQ Re: Dr. Alan Black

    GREGG FRALEY
    12 Nov 2014 | 6:30 am
    Greetings from gray and chilly Three Oaks, Michigan. As gloomy as it is, I’m grateful to be here and free. Freedom is not something we should take for granted. Later this morning I’ll take a walk outside around my pond and say prayers for my friend Alan Black. I might take a photograph. When he’s released I hope he’ll come visit me here so we can enjoy a walk outside together — and photograph whatever catches our eye. Below is the latest information from Friends of Alan Black. The FAQ pretty much says it all. Much of this has been covered in news reports, but FAB…
  • Help Detained USA Citizen In Abu Dhabi

    GREGG FRALEY
    31 Oct 2014 | 6:44 am
    This is a departure for this blog. While there is a direct connection to creativity and innovation it is essentially a press release written by concerned leaders in the creativity and innovation international community. One of our own, Dr. Robert Alan Black, has been detained in Abu Dhabi. The details are below. My request is that if you are so moved, please contact the offices of your elected officials. USA citizens can find contact information here.  Press Release For Immediate Release Contact:                     Rosemary Rein Phone number:       239-910-3354…
  • Four Criteria for Hiring an Innovation Speaker

    GREGG FRALEY
    29 Sep 2014 | 9:02 am
    Four Criteria for Hiring an Innovation Keynoter Let this post work as a guide for meeting planners. You don’t have to hire me as your innovation speaker, but if you hire one, you’ll be well served if you pay attention to these four criteria and my comments in bold. Innovation is a complex, wonky topic and it has some special requirements that go beyond the classic things meeting planners look for in a speaker. Let’s keep this simple and as neutral as possible — my shameless personal plug is at the very bottom. I’m even going to suggest my competition here. So…
  • Rural Broadband Necessary for Rural Innovation

    GREGG FRALEY
    23 Sep 2014 | 11:00 am
    Tuesday– September 23, 2014 It’s nice to see that people are recognizing that innovation isn’t always in Silicon Valley. Writing you today from the countryside in Three Oaks, Michigan, aka “Michiana” — where my poky web access is satellite based. Steve Case’s article earlier this week in the Washington Post  – Why innovation and start-ups are thriving in ‘flyover’ country –  is spot on. Case, you may recall, was co-founder of AOL. He correctly identifies the reasons why Chicago, Denver, Cincinnati, and other smaller cities…
  • Quick & Dirty Innovation

    GREGG FRALEY
    15 Sep 2014 | 6:40 am
    Many companies started 2014 with the good intention of “getting after innovation” this year. Was that your organization? How’s that going? Are you jumping for joy or singing the blues? Some companies have worked hard and consistently at innovation all this year. They started the year running and got things done. Look at the slew of announcements Apple just made (to be fair the watch took years). Other companies made a good start but got caught up in the red tape of too much process. So, it’s September now. For those of you who’ve been busy keeping up with…
 
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    Bulldog Drummond - Uncommon Sense

  • Diners Can Go Halfsies to Solve Issues of Obesity, Food Waste and Hunger

    Bulldog Drummond
    21 Nov 2014 | 8:51 am
    Marvel idea: Restaurants sign up for Halfsies offering people the option to pay full price for a meal but receive half of the portion size instead. Why would you want to do that? Not only to save your waistline but to help others in need. Half the meal stays with you half goes off to people in the city who do not have enough money to buy their own food.  
  • Driving Innovation: A Project For The People

    Bulldog Drummond
    20 Nov 2014 | 8:15 am
  • Imagine If Companies Were Rules By Explorers

    Bulldog Drummond
    20 Nov 2014 | 7:54 am
    Written by Jean-François Marti The act of innovation might be considered the world’s oldest profession. Consider a profession that holds this title and it’s likely an inventor imagined and designed the job before it could be practiced. A company’s lifetime is shorter than your career Today the acceleration of disruptive innovation cycles, and the repercussions for organizations that don’t keep up, is a major driver for innovational exploration. Consider the average life expectancy for an S&P 500 company in 1935—it was 90 years—but today it’s a mere 18 years. Companies…
  • Target Partners With Story For World’s Twee-est Holiday Shop

    Bulldog Drummond
    19 Nov 2014 | 2:44 pm
     
  • SPREAD INFECTIOUS JOY: HOW SIMPLE ACTS OF KINDNESS CAN BUILD BRAND LOYALTY

    Bulldog Drummond
    19 Nov 2014 | 2:27 pm
    Written by Shawn Parr American businesses have more loyalty cards and programs than the rest of humanity combined—and for the most part these programs are meaningless. Brands spend millions of dollars every year on programs that don’t move the needle or make a difference in their customers’ lives. Having worked for many brands where we look at loyalty and the consumer relationship as an opportunity to create value and build relationships, there is always room to shift the lens from creating customer loyalty (which seems dated) to showing appreciation for their consideration and their…
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    The Heart of Innovation

  • 21 Awesome Quotes on Intuition

    24 Nov 2014 | 3:24 pm
    "The only real valuable thing is intuition." - Albert Einstein "Trust yourself. You know more than you think you do." - Benjamin Spock "Systems die; instincts remain." - Oliver Wendell Holmes "It is through science that we prove, but through intuition that we discover." - Henri Poincare "Intuition becomes increasingly valuable in the new information society precisely because there is so much data." - John Naisbitt "A hunch is creativity trying to tell you something." - Frank Capra
  • The Carrot Clarinet

    19 Nov 2014 | 7:43 pm
    Idea Champions
  • CREATIVITY SECRET #8: Act As If!

    18 Nov 2014 | 11:17 am
    Do you know what the opposite of a "professional" is? A "confessional." And, at the risk of being unprofessional, here's mine: One of the great secrets to manifesting anything on planet Earth is to act as if -- to proceed in the spirit of already having succeeded -- or what Steven Covey refers to as "begin with the end in mind." Why is this important? Because you already are what you profess to be, even if it's not apparent yet. This state of mind, which is the polar opposite of doubt, could easily be construed to be some kind of con game. But it's not.
  • 100 Lame Excuses for Not Innovating

    14 Nov 2014 | 5:53 am
    Do you have a great idea you want to manifest, but... er... uh... um... just can't seem to get things rolling? Chances are good your reasons why are on the list below. No problem. Join the club. Without making yourself wrong, simply note the ones that show up the most for you, then try the simple "go beyond excuses" exercise at the end of the list. Hey, it's time to get unstuck... 1. I don't have the time. 2. I can't get the funding. 3. My boss will never go for it. 4. We're not in the kind of business likely to innovate. 5. I've got too much on my plate right now.
  • The Five Regrets of the Dying

    13 Nov 2014 | 8:47 pm
    Bronnie Ware is an Australian nurse who spent several years working in palliative care, caring for patients in the last 12 weeks of their lives. She recorded their dying epiphanies in a blog called Inspiration and Chai, which gathered so much attention that she put her observations into a book called The Top Five Regrets of the Dying. Ware writes of the phenomenal clarity of vision that people gain at the end of their lives, and how we might learn from their wisdom. "When questioned about any regrets they had or anything they would do differently," she says, "common themes surfaced again and…
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    Innovate on Purpose

  • Innovating the Department of Defense

    Jeffrey Phillips
    17 Nov 2014 | 5:59 am
    I listened with great interest to the recent announcement by Defense Secretary Chuck Hagel's announcement of the new passion for innovation within the US Department of Defense.  There are few organizations that have relied so heavily on research and development, new technologies and innovation as the United States military.  Hagel spoke eloquently about the bipartisan focus on defense modernization that started with Reagan, which led to a very well-equipped and prepared fighting force.  That energy and passion has decreased after several very expensive wars in Afghanistan and…
  • The first steps on the road to innovation success

    Jeffrey Phillips
    7 Nov 2014 | 6:30 am
    Every day I'm not on a client site I come in early, to catch up on what's going on in the world.  More often than not I'm doing that by scanning Twitter, to see what the folks I follow are writing about or linking to.  I think of Twitter as my curated news stream, bringing me more information and news about innovation and new product development than I could possibly find on my own.One of the things that troubles me about the Twitter stream is the frequency of the word "why".  Yes, I know that starting with a question is click bait, and any Tweet or post that can answer a…
  • We need a moonshot

    Jeffrey Phillips
    5 Nov 2014 | 5:55 am
    Now that the election is over in the US, we can finally turn our attention to an important question:  where are the big challenges we want to solve, the big opportunities we want to conquer?  For JFK it was reaching the moon.  For LBJ it was eliminating poverty (still working on that one).  What big goals or challenges should we take on next?The last decade in the political sphere in the US has been all about managing expectations.  We've played small ball.  Even when the Democrats focused on remaking the US healthcare system, they took an incremental approach…
  • Whose job is it, anyway?

    Jeffrey Phillips
    31 Oct 2014 | 5:36 am
    In every major corporation today, people are going to work.  They are focused on processing invoices, holding meetings, launching a new marketing campaign.  They are working hard to ensure that the actual results meet the forecasts, and that the spending is equal to or less than the budgets.  These folks have more than enough work to do each day, and on top of that they are constantly in meetings to update their managers on their progress.  What's more, they have families and lives that occasionally conflict with the work day, and work that occasionally interrupts their…
  • The Innovation Clock

    Jeffrey Phillips
    27 Oct 2014 | 6:23 am
    If you are a sports fan, you'll recognize that many, if not most, team sports are time-driven.  Football (American and otherwise), basketball, hockey and others all have a definitive, set time for the match.  Baseball is probably one of the few sports that doesn't have a set timeframe, just a set number of chances for each team to have an "at bat".  In most games, time isn't a factor until the end of either half, and suddenly it becomes precious. That's why in American Football and in basketball "timeouts" are hoarded and used strategically, to manage the clock, to plan the…
 
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    Scott Berkun

  • List of Famous People Estranged From Their Parents

    Scott
    20 Nov 2014 | 11:46 am
    Along the way to writing The Ghost of My Father, I came across many stories of famous people who had difficult relationships with one or more of their parents. The samples are too random to assign any particular significance, as I learned in my own research, family estrangements are common. Are they more common among famous families or with children who become stars? Hard to say. Here’s the rundown: Jennifer Aniston: her mother, Nancy Aniston, wrote a memoir about their troubled history. They have recently reconciled. Steven Spielberg: many of his early films center on absent fathers,…
  • Life as Reinvention

    Scott
    19 Nov 2014 | 10:26 am
    [Of the 247 kickstarter backers of The Ghost of My Father, there was one gold sponsor, contributing $1000 in return for a blog post on the topic of their choice. This fine gentleman is named Keith Klain, who is the CEO for Doran Jones. One of the projects he works on is the UDC, which teaches underemployed adults in the South Bronx how to become software testers (see story in WIRED). Keith asked me to write about reinvention and I was thrilled to oblige as it’s a theme close to my heart] There is a list of sayings on a whiteboard near my desk that I can’t help but notice several…
  • The Apprentices of The Future

    Scott
    18 Nov 2014 | 10:44 am
    Last month I was invited by Dana Nunnelly to speak to some of her students in this year’s Microsoft Apprentice Program (in partnership with YouthForce). Every year they select a group of promising teens in tough situations (financial or otherwise) who pair up with project teams at Microsoft for internships while they’re still in high school.  After talking with these young adults for an hour, and experiencing their intelligence and passion, I’m more hopeful about our collective future than ever. Can these kids take over the world soon please? Dana explained they all have a…
  • My Next Book? The Atheist of Jerusalem

    Scott
    17 Nov 2014 | 4:21 pm
    In 2012 I visited Jerusalem for the first time and had an amazing experience. I’ve long been a student of religious history, as it’s a subject that combines so many fascinating threads about human nature (psychology, culture, philosophy and more). During my visit I was struck by how little information the important sites in Christianity (as well as Judaism and Islam) provided to visitors about what they were seeing, and an idea for a book was born. The premise: There’s so much arguing between religions, and perhaps even more within them. Wouldn’t it be great if there…
  • Notes from visiting the WWII museum on Veterans Day

    Scott
    11 Nov 2014 | 10:35 am
    On the end of a long road trip through the southeast, I spent yesterday at the WWII museum in New Orleans. I didn’t even know we had a museum for this war, and was surprised to discover it’s not in Washington D.C.  The museum is located in New Orleans in part because the Higgins boat was invented there: it’s the amphibious vehicle used for the D-Day invasion at Normandy. Higgins boat in use at Okinawa, April 1945 The museum itself, I’m sad to say, is one of the more confusing museums I’ve ever been to, with exhibits divided over several buildings, and not…
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    BQF Innovation Blog

  • Additive Brainstorming is Better than Competitive Brainstorming

    Paul Sloane
    23 Nov 2014 | 11:12 am
    It is usual to design suggestions schemes, brainstorms and ideation meetings from a competitive point of view. So we might say that we want a large number of ideas and then by a darwinian process we will eliminate the weaker suggestions and choose the best. People might vote on the proposals and the most popular win through. This approach will work if the challenge is clearly stated in terms of desired outcomes and evaluation criteria, and if the process is well facilitated. However there is another approach which can sometimes give more focussed and therefore better results. Start with a…
  • 15 Great Business Books in 15 Sentences

    Paul Sloane
    11 Nov 2014 | 8:13 am
    Here is a great short article by Max Nisen which encapsulates the wisdom of 15 classic business books in one sentence each.   Superficial? Certainly but there is a large element of truth in each concise summary – and it does save you a lot of time. Incidentally you can save time reading most self-help and positive thinking books.  My summary is that nearly all of them are based on one powerful truth – change your attitude and you can change your life. Paul Sloane Share
  • Break the Rules – A Lesson from Freddie Mercury

    Paul Sloane
    30 Oct 2014 | 12:39 pm
    Freddie Mercury The song Bohemian Rhapsody was written by Freddie Mercury for Queen’s 1975 album A Night at the Opera. It broke all the rules for a popular music single release. At a time when most pop songs were simple and formulaic Mercury’s song was a complex mixture of different styles and tempos. It had six separate sections – a close harmony a capella introduction, a ballad, a guitar solo, an opera parody, a rock anthem and a melodic finale. It contained enigmatic and fatalistic lyrics about killing a man. And it was very long. When it was proposed to Queen’s record producers…
  • Innovation at Tesco – Every Little Idea Helps

    Paul Sloane
    21 Oct 2014 | 10:18 am
    Angela Maurer Angela Maurer, Head of Tesco Labs, spoke on Innovation at Tesco at the recent CIO Summit in London.  She said that they start with two sources of input – customer needs and future forces.  Customer needs include those of internal departments and stores as well as shoppers.  Future forces include technical, societal, fashion and demographic trends.  Using insights from these two areas they brainstorm with diverse groups to generate a large number of ideas.  The best ideas are selected and moved rapidly into concept development.  The concepts are validated with…
  • The Chinese Takeaway Method of Quality Improvement

    Paul Sloane
    17 Oct 2014 | 10:08 am
    Speaking at the Chief Innovation Officers Summit in London, Chris Loughlan, Head of Innovation at the NHS, told a story about a quality improvement technique borrowed from a strange source but now adopted in hospitals.  Say you go to a Chinese takeaway restaurant and order two spring rolls, one duck in ginger and an egg fried rice.  The Chinese assistant will repeat the order back to you, ‘ You want two spring rolls, one duck in ginger and one egg fried rice.’  The assistant does not take the order to the kitchen until it has been confirmed.  In a similar fashion when a doctor…
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    Stephen Shapiro

  • 2 Part Interview on Fei’s World

    sshapiro
    17 Nov 2014 | 10:28 am
    I was recently interviewed by Fei Wu for her Fei’s World podcast. She is a fantastic interviewer. It was truly a conversation that meandered to a lot of different, yet related topics. We discussed concepts such as: Innovation Asking Better Questions and Creating Better “Briefs” Con... The post 2 Part Interview on Fei’s World appeared first on Stephen Shapiro.
  • Mastery is Not Enough

    sshapiro
    10 Nov 2014 | 7:20 pm
    Think about the last time you went to your favorite restaurant. Was the quality of the food the only reason you enjoyed it so much? Or were there other factors? Décor? Service? Overall atmosphere? Other intangibles? If you can, recall a time you needed technical support and were 100% pleased with th... The post Mastery is Not Enough appeared first on Stephen Shapiro.
  • Voices of Experience Transcription

    sshapiro
    30 Oct 2014 | 12:00 am
    Last week, I posted the audio of an interview where I shared some thoughts about innovation in the speaking industry – and in general. You can listen to the audio, or read the transcription below. Michael: With this month’s emphasis on innovation, I can’t think of a better person t... The post Voices of Experience Transcription appeared first on Stephen Shapiro.
  • Be the Source

    sshapiro
    28 Oct 2014 | 12:00 am
    Last week while in Vegas, I saw Larry the Cable Guy off in the distance. I expected everyone in the room to be flocking to him. Although a few people went up to get their picture taken with him, he was pretty much left alone. I decided to go over and talk with him. I quickly discovered that he is th... The post Be the Source appeared first on Stephen Shapiro.
  • Watch Me on USA Network

    sshapiro
    27 Oct 2014 | 12:00 am
    Last week, I made a guest appearance on USA Network’s show, “Partners in Crime.” This reality show follows the lives of two very colorful criminal attorneys, Mario and Lou. In this episode, the law firm’s staff are complaining about Mario and it is decided that an interventio... The post Watch Me on USA Network appeared first on Stephen Shapiro.
 
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    ITIF Publication, Events and News Articles

  • Data-Driven Medicine in the Age of Genomics

    akey
    11 Dec 2014 | 5:15 am
    off http://www.datainnovation.org/2014/12/data-driven-medicine-in-the-age-of-genomics/ Since the enactment of the HITECH Act in 2009, taxpayers and the medical industry have collectively invested more than $100 billion in an information technology infrastructure suited to America’s 21st century health needs. These investments hold vast potential for revolutionizing medical science, population health, and cost management. Yet realizing this promise requires progress on a wide range of market, regulatory and legislative obstacles, many of which are relics of a “pre-data” era. Nowhere are…
  • Bridging the Valley of Death: Successfully Moving Energy Breakthroughs from Lab to Market

    akey
    10 Dec 2014 | 9:00 am
    off https://www.eventbrite.com/e/bridging-the-valley-of-death-successfully-moving-energy-breakthroughs-from-lab-to-market-tickets-14043535593 A major challenge in bringing down the cost of clean energy technologies is bridging the so-called “valley of death”—the state of technology development where many promising discoveries die because they are not sufficiently advanced to attract private sector partners or venture funding even though they may hold tremendous potential impact. This problem plagues a host of clean energy technologies, such as next-gen solar and advanced batteries, and…
  • How Can Policymakers Help Build the Internet of Things?

    akey
    4 Dec 2014 | 10:00 am
    off http://www.datainnovation.org/2014/12/how-can-policymakers-help-build-the-internet-of-things/ The Internet of Things represents the idea that ordinary objects—from thermostats and shoes to cars and lamp posts—will be embedded with sensors and connected to the Internet. Many of these changes will be subtle and go unnoticed by consumers, but the long-term effect could ultimately have an enormously positive impact on individuals and society. For example, efforts to reduce unnecessary energy usage will be accelerated by devices that automatically regulate energy usage in the home and…
  • Advanced Manufacturing Partnership Presents Policies to Accelerate Advanced Manufacturing Innovation

    akey
    3 Dec 2014 | 7:00 am
    Enable Registration Manufacturing plays a vital role in America’s economy, and though some recent reports have argued that American manufacturing has rebounded from deep losses in the 2000s, the reality is that recovery is minimal at best, and U.S. manufacturing won’t flourish to its full potential in the absence of robust national traded sector competitiveness policies. The Obama Administration chartered The Advanced Manufacturing Partnership (AMP) 2.0 as an advisory council consisting of industry CEOs, university presidents, and labor leaders precisely to identify such…
  • The Problems and Promise of Global Clean Tech Trade

    akey
    21 Nov 2014 | 7:00 am
    off https://www.eventbrite.com/e/the-problems-and-promise-of-global-clean-tech-trade-tickets-14148018103 Fair and unfettered global trade is a cornerstone of an affordable, competitive, and innovative low-carbon energy sector. Namely, the growing clean tech industry requires large global markets to sell more products, scale manufacturing, and reinvest more revenue back into next-generation technologies. By extension, robust trade is necessary towards decarbonizing the global economy and addressing climate change.But significant barriers to advancing international trade have plagued global…
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    Top News - MIT Technology Review

  • Are Telepathy Experiments Stunts, or Science?

    20 Nov 2014 | 9:00 pm
    Scientists have established direct communication between two human brains, but is it more than a stunt?Two scientific teams this year patched together some well-known technologies to directly exchange information between human brains.
  • Solar Panels That Configure Themselves

    20 Nov 2014 | 1:41 pm
    A new solar power system is easy to add to a roof, and performs its own safety checks.Ordinarily, installing and connecting a new array of rooftop solar panels takes days, weeks, or even months because the hardware is complex and various permits are needed. Yesterday, on a frigid day in Charlestown, Massachusetts, researchers completed the process in about an hour.
  • The Search for Exceptional Genomes

    18 Nov 2014 | 9:00 pm
    They walk among us. Natural experiments, living ordinary lives, unaware that their genes may hold the clue to the next superdrug.Ten years ago, scientists discovered that some people are naturally missing working copies of a gene known as PCSK9. The consequences of the mutation were extraordinary. These people, including a Texas fitness instructor, a woman from Zimbabwe, and a 49-year-old Frenchman, had almost no bad cholesterol in their blood. Otherwise, they were perfectly normal.
  • China’s Future City

    17 Nov 2014 | 9:00 pm
    China has put political muscle and technology into Tianjin Eco-City.Strolling along sidewalks shaded by plane trees, one might take Tianjin Eco-City for just another of the many residential areas sprouting up all over China. But on closer inspection, this place is different. The roadside trash cans are covered with solar photovoltaic panels so they can light up at night; free electric buses connect different districts; the drainage wells for storm water are all embedded in the curbs.
  • Cities Find Rewards in Cheap Technologies

    17 Nov 2014 | 9:00 pm
    Mobile apps, sensors, and other technologies help cities handle growing challenges.Cities around the globe, whether rich or poor, are in the midst of a technology experiment. Urban planners are pulling data from inexpensive sensors mounted on traffic lights and park benches, and from mobile apps on citizens’ smartphones, to analyze how their cities really operate. They hope the data will reveal how to run their cities better and improve urban life. City leaders and technology experts say that managing the growing challenges of cities well and affordably will be close to impossible without…
 
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    Belfer Center for Science and International Affairs - Energy technology innovation policy

  • Fall/Winter 2014-15 Belfer Center Newsletter

    Sharon Wilke
    17 Nov 2014 | 5:18 am
    The Fall/Winter 2014/15 issue of the Belfer Center newsletter features recent and upcoming activities, research, and analysis by members of the Center community on critical global issues. This edition highlights discussions at the Belfer Center about Iran and its nuclear program. Former U.S. National Security Advisor and Center Senior Fellow Thomas Donilon and former Israeli National Security Advisor Yaakov Amidror added their voices to Center debate on this issue during a Harvard Kennedy School forum on a possible deal to prevent development of nuclear weapons in Iran. In "Stopping ISIL," a…
  • Affordable Energy Without Environmental Harm

    Sharon Wilke
    17 Nov 2014 | 5:13 am
    Robert Stavins and the Harvard Project on Climate Agreements research the best architecture for an agreement that will help prevent catastrophic climate change, a new book by Laura Diaz Anadon, Matthew Bunn, and Venkatesh (Venky) Narayanamurti takes on the challenge of transforming energy innovation in the United States—the world’s largest economy—to help provide secure, affordable energy without causing major damage to the environment and the climate.
  • Hot Off the Presses

    17 Nov 2014 | 5:03 am
    See a sampling of recent books from the Belfer Center
  • New China-Russia Gas Pact Is No Big Deal

    Meghan L. O'Sullivan
    14 Nov 2014 | 12:23 pm
    The latest China-Russia gas deal, declared on the arrival of Russian President Vladimir Putin in Beijing this week, got far more attention than it deserved.  Eager to add fuel to the narrative of an emerging strategic relationship between Beijing and Moscow, commentators pronounced the deal as a game-changer, a symbol of a new partnership between long-estranged countries.  Yet, a look beyond the words of Russian gas executives (always a good idea) suggests that there is much more hype than substance here. The deal seems to be little more than an effort to ensure that Putin did not…
  • Unconventional Gas: Lessons Learned from Around the World

    Holly Morrow
    5 Nov 2014 | 11:06 am
    The shale gas revolution has changed the landscape of American energy – transforming the US from a country that was building billion-dollar terminals along its coasts to import liquefied natural gas (LNG) from countries like Qatar, to one that is reconfiguring those facilities to ex­port American natural gas as LNG around the world. Production of gas from shale has soared 1,200% over the past decade. In 2000, it accounted for only 1% of US natural gas production; by 2012, it was 39%. Many people in the American oil and gas industry will tell you that the unconventional boom is the most…
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    Marketing & Strategy Innovation blog

  • Brand Experience Brief: Targetexpress

    admin
    17 Nov 2014 | 4:36 am
    TargetExpress, the new smaller retail concept from the folks at Target, is intended to offer “an assortment that is locally relevant to meet urban guests’ quick trip wants and needs at an everyday value.” Check out this video audit and analysis to see how it delivers on that mission. Facebook Like Google Plus One Linkedin Share Button Tweet Widget Tags: retail formatsbrand experiencesDenise Lee YohnTarget
  • The Come Back of Hardware. And Software Is Becoming a Commodity

    admin
    17 Nov 2014 | 3:31 am
    The world is suddenly obsessed with smart technologies and this time around it seems unstoppable. Our everyday electrical and mechanical industrial object will now be occupied and ran by software and connected to the cloud. It also means each object (as small as some smoke detectors and as large as automobiles) will now be equipped with tons of sensors and can adapt to different environment and individual needs. Facebook Like Google Plus One Linkedin Share Button Tweet Widget Tags: Idris Mooteesoftware
  • What Is Fairness?

    admin
    16 Nov 2014 | 11:48 am
    What is “fairness”? And what happens when technology decides? Fairness is one of those values that Americans love to espouse. It’s just as beloved in technical circles, where it’s often introduced as one of the things that “neutral” computers do best. We collectively perceive ourselves and our systems to be fair and push against any assertion that our practices are unfair. But what do we even mean by fairness in the first place?Facebook Like Google Plus One Linkedin Share Button Tweet Widget Tags: danah boydsocial analyticstechnologyfuture
  • 18 Reasons to Map Customer Journeys

    admin
    16 Nov 2014 | 11:09 am
    Have you started journey mapping yet? Or are you still wondering why it's an important tool to have in your customer experience management toolbox? Facebook Like Google Plus One Linkedin Share Button Tweet Widget Tags: customer experiencesAnnette Franz Gleneickicustomer journey
  • Cialdini’s Latest Persuasion Secrets, More – Roger’s Picks

    admin
    11 Nov 2014 | 1:19 pm
    It’s been a big week for new content in that overlap area between psychology, neuroscience, and marketing we call neuromarketing. Be sure to check out the Robert Cialdini interview and book review, and the fascinating advice from “Dr. Love,” neurochemistry expert Paul Zak! My StuffFacebook Like Google Plus One Linkedin Share Button Tweet Widget Tags: Roger Dooleyneuromarketingweb resourcespsychology
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    Creativity Central

  • Wishcraft: A foundational approach to ideation.

    Creativity Central
    23 Nov 2014 | 3:37 pm
    Note: 35 years ago, Barbara Sher and Annie Gottlieb coined a wonderful title for their best-selling book, Wishcraft:  How to get what you really want.  While the book's focus is self development, it was instrumental in helping me develop more effective ideation techniques. At the end of this entry, I will show you how to get a free copy of this classic. “I imagine what would happen if everyone turned their regrets into wishes, went around shouting them.”…
  • How to turn cliches into innovative thinking

    Creativity Central
    16 Nov 2014 | 3:45 pm
    I think of a cliché as a truth that’s reached its jump the shark moment.  It doesn’t mean that the cliché it isn’t true, but that it’s been so overused, we can’t discern the original truth from equally true incarnations of the idea. Identifying clichés is one of the foundational paths to disruptive innovation. In his new book Disrupt: Think the Unthinkable To Spark Transformation in Your Business, Luke Williams, shows how you can develop the habit of disruptive thinking by working through a five-stage process beginning with crafting a…
  • The Decline of Eloquence

    Creativity Central
    28 Sep 2014 | 10:08 am
    This post is dedicated to Mark Brady, who passed away recently.  Mark was a friend and a remarkable writer who commented often on this post -- which I originally I wrote for BakerMuse Wordpress. One of my favorite lines from Shakespeare’s Hamlet is understandably overlooked. Like a tiny ship, these five words are swamped by such iconic leviathans as: “To be, or not to be: that is the question” “This above all: to thine own self be true.” Neither a borrower nor a lender be; For loan oft loses both itself and friend. And, “Though this be…
  • BIF10: Why the heart of innovation is personal.

    Creativity Central
    18 Sep 2014 | 5:31 pm
    Innovation is personal.  It is, by nature and nurture, an inevitable human enterprise that begins with a terrible itch to scratch.  That itch may begin as simply as a mere annoyance or as profound as confronting cancer. All of this was the heart of the BIF10 (Business Innovation Factory) annual summit. After 10 years and three hundred and twenty innovator/storytellers, BIF continues to amaze, enthrall, and inspire the audience of 300 who make the pilgrimage to Providence, Rhode Island each year. Let’s begin with the amaze and enthrall.  One of the innovators is Camille…
  • BIF10. Have you heard the one about the Rabbi and disruptive innovation?

    Creativity Central
    17 Sep 2014 | 4:54 pm
    It is rare to find the terms “rabbi” and “disruptive innovation” used in the same sentence. Rarer still, is to find those words inexplicably embedded into the vision of one individual. When Rabbi Irwin Kula spoke from the BIF10 stage (Business Innovation Factory Summit) in Providence, he asked a provocative question: How do we innovate more developed and evolved human beings? Kula, the President of the National Jewish Center for Learning and Leadership and the author of Yearnings: The Embracing the Sacred Messiness of Life, believes that like any system, religion has…
 
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    Don The Idea Guy : BrainBlog

  • Get up an hour early without losing any sleep over it

    Don The Idea Guy
    1 Nov 2014 | 6:54 pm
    When you set your clocks back this weekend, set your alarm clock wake-up time back an hour as well. You’ll automatically become an early riser, adding an entire hour of morning productivity to your day, and literally not lose any sleep over it because you were already waking up at that time prior to the clock being turned back. Instead of sleeping away your extra hour (like most of America) you’ll be putting it to work for you. Here are some ideas on how to use your extra hour: Write a book Write articles Make videos Read a business book Read something to improve your attitude…
  • A List of Could’ves

    Don The Idea Guy
    20 Oct 2014 | 3:05 am
    You just had a lousy interaction with a prospect and didn’t get the order. You may have even missed the opportunity to sell the next appointment. Or maybe you just fumbled the ball or simply know you weren’t at your best. The call ends or the meeting is over, and just like the old V8 juice commercial, you slap your forehead and say “I could’ve… [insert something you could have done better here]”. I know the feeling. We’ve all been there at one time or another. As a matter of fact it just happened to me on a call a couple weeks ago and I had the…
  • Want the credit? Take the blame.

    Don The Idea Guy
    17 Oct 2014 | 3:05 am
    Everybody wants to take the credit for a great idea, but nobody wants to take the blame for the bad ones. The trouble is, you’re never going to get that great idea put into action unless you take a chance on a few bad ones. Most other people don’t want to get blamed when a bad idea goes wrong, so they mitigate their own risk by making sure that any idea that gets put into action has a pre-attached name to catch all the blame.  If it’s a good idea, they get the credit for putting it into action — if it’s a bad idea, they can sacrifice the scapegoat who suggested…
  • Sisyphus and Innovation Acceleration

    Don The Idea Guy
    16 Oct 2014 | 3:30 am
    Innovation Acceleration could also be described as achieving Creative Velocity. Even more simply stated: The more #ideas you have, the faster you will have more ideas.Click To Tweet The hardest idea to come up with is the first one. It’s the toughest to get out of your head, it’s the toughest to share with the world, it’s the toughest to put into action. The second idea comes faster. It’s also easier to share and easier to activate.  You’ve done it before. There’s a path. A faint one perhaps, but a path nonetheless. You can see depressions in the grass and…
  • Queasy Concepts

    Don The Idea Guy
    8 Oct 2014 | 11:24 am
    How you personally feel about an idea has a direct effect on your ability to put it into action. If you don’t believe the idea will work, it won’t. If you don’t believe the concept is in alignment with your own personal principles, your actions will be out of alignment with your intent to implement. If you don’t believe an #idea will work, it won’t.Click To Tweet If the idea you originally decided to work on makes your gut queasy and makes you feel uneasy, the best thing to do is to abandon it and come up with another idea to work on.  At some point that idea…
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    Innovationedge

  • The New Open Innovation Game Plan – Business Models, Culture, and Risk, Oh My!

    Cheryl Perkins
    13 Nov 2014 | 9:34 am
    I am excited to participate in edifying conversations about innovation, and this interview looks ahead to how the innovation techniques and models are changing: A Candid Interview with Cheryl Perkins by Jackie Cooper, Management Roundtable I had the pleasure this week of chatting with Cheryl Perkins, Founder and CEO of Innovationedge (Neenah, WI), an innovation consultancy that helps drive creativity and growth at companies around the world.  Previously Senior Vice President and Chief Innovation Officer for Kimberly-Clark, she has particular expertise in the Consumer Packaged Goods (CPG),…
  • Measuring your Open Innovation Strategy

    Cheryl Perkins
    3 Nov 2014 | 4:48 am
    Open innovation is the go-to strategy of the decade! As leaders try to be more innovative in the workplace, they look to external partners, universities and their networks to meet their growing demands for innovation across all areas of their business. I believe that open innovation is the strategy that will determine whether or not a business succeeds in the 21st century.Open Innovation in its simplest form is the introduction of something new that will create economic value by leveraging someone else’s capabilities. Open Innovation is not a goal—it’s a mechanism and enabler to achieve…
  • Using Co-creation To Put Innovation on Fast Track to Success

    Cheryl Perkins
    28 Oct 2014 | 9:55 pm
    Innovation is adapting to a new age.  Companies are dealing with so many more challenges today than in the past.  They are competing harder than ever to create and communicate new products and services.  They are looking for ways to quickly discover and implement new ideas, and many are turning to the power of co-creation. Co-creation is an increasingly popular innovation trend where companies are asking customers, partners and other communities or network to help them innovate their business models and create new sources of value –  and it’s making a big impact on the way…
  • Social Product Development: Can LIKEs and Search Improve Productivity, Knowledge Capture, Collaboration and Innovation?

    Cheryl Perkins
    27 Oct 2014 | 6:13 pm
    The answer is a big YES! Read on: An Interview with Dr. Suna Polat by Jackie Cooper, Management Roundtable   (Originally published on our CoDev Blog) Suna Polat, CIMdata As part of our series on Open Innovation Leadership, I was eager to interview Dr. Suna Polat, Director of Collaborative Innovation & Social Product Development at CIMdata (Ann Arbor, MI). I first met Suna many years ago when she was at Procter & Gamble leading strategic innovation and productivity capability implementations. Though already way ahead of the knowledge curve at P&G, she continued to seek and share…
  • ApplePay and MasterCard’s new Innovation Hub

    Cheryl Perkins
    26 Oct 2014 | 7:02 pm
    MasterCard has just launched a new innovation lab in New York City. The new 60,000 square foot facility will house those working on the MasterPass digital wallet, the Digital Enablement System, and MasterCard Labs’ Start Path, an accelerator for financial technology startups.  The MasterCard Digital Enablement System’s tokenization service will secure ApplePay transactions: “This is where we’re inventing what’s next … We’re building a world where everything is going to be connected. It’s not just your smartphones, it’s your tablets, your game systems, your home appliances,…
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    innovation playground Idris Mootee

  • The Come Back Of Hardware. Is Software Becoming A Commodity?

    Idris
    15 Nov 2014 | 4:54 pm
    The world is suddenly obsessed with smart technologies and this time around it seems unstoppable. Our everyday electrical and mechanical industrial object will now be occupied and ran by software and connected to the cloud. It also means each object (as small as some smoke detectors and as large as automobiles) will now be equipped with tons of sensors and...
  • Action Cam King GoPro Is Turning Our Life Into A Movie. HTC and Others Also See The Opportunity.

    Idris
    12 Oct 2014 | 1:59 pm
    When I was at a GoPro event earlier this year I saw how the crowd reacted to it and it is more than a product, it is now a movement. The little mountable camera is a brilliant example of how innovation can shape the industry structure of digital imaging and created a new path of growth under the radar screen...
  • The Best Kept Secrets Of Breakthrough. Everyone Should Start Practicing Them.

    Idris
    16 Sep 2014 | 4:15 am
    Everyone is looking for a breakthrough. The massive shift in generation differences in consumer behavior and rapid technological shift are casuing many companies to fail.... and it will happen fast. Companies that are stuck in their old mental model cannot breakout for many reasons. It is usually a combination of all that causes them to be irrelevant. It includes leadership’s...
  • Let's Not Confuse Drawing Circles And Arrows With Real Sensemaking.

    Idris
    1 Sep 2014 | 10:52 am
    As everything is moving faster and less predictable as it seems while organizations struggling to understand what it means and what options to take and how to land on the right decisions at the right time.The results often are inactions or delayed repsonses that cost companies. Both senior and middle managers’ job include understanding, interpreting and communicating options for executive...
  • Does Social Media Makes All Of Us Phenomenologists?

    Idris
    14 Jul 2014 | 7:01 pm
    It is every designer’s dream to design a chair. I have yet to meet an industrial designer that doesn’t want to design a chair or a car. It is designer’s dream for those who study transportation design is to design a car and I get it. Chairs and tables? The reality is how often designers get a chance to design...
 
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    innovation.net

  • SHO NUTRITION: Design Thinking for Nutritional Supplements

    Mike
    30 Oct 2014 | 1:23 pm
    My friend Joy Wang is in the midst of an Indiegogo campaign to raise initial funding for her ingenious and elegent nutrition and delivery system: SHO(tm) Nutrition From her Indiegogo page: With a modern, sleek design, sho™ puts your nutrition...
  • Disruption: It's Not Just for Startups Anymore

    Mike
    29 Oct 2014 | 5:44 am
    I'm excited to keep you updated on the progress for my upcoming book Collective Disruption. The book is now planned to be published January 2015 (Polarity Press). I wanted to share this link to the book's landing page that now...
  • Edison Award Nominations Open - Including Collective Disruption Category

    Mike
    1 Oct 2014 | 9:11 am
    The 2015 Edison Awards competition has begun, and I'm excited to share that this year the Applied Technology category will include a Collaborative Disruption subcategory. As I share in my upcoming book, Collective Disruption goes beyond transactional open innovation matchmaking...
  • The Maker Revolution is Alive and Well

    Mike
    30 Jun 2014 | 11:35 am
    The Maker Revolution is alive and well. As part of Fab10 (www.fab10.org), the 10th annual Fab Lab Community Meeting, IAAC - the Institute for Advanced Architecture of Catalonia - is holding the Fab Festival on the 5th and 6th of...
  • Collective Disruption examples from The Chief Innovation Summit in San Francisco

    Mike
    21 Jun 2014 | 10:27 am
    The Innovation Enterprise organized an inspiring and informative conference in San Francisco this past week, The Chief Innovation Officer Summit. I found three of the presentations really relevant to the concepts I discuss in my forthcoming book "Collective Disruption: How...
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    Creativity & Innovation

  • A Clever Back-Handed Compliment

    keithsawyer
    23 Nov 2014 | 4:40 am
    Ending his WSJ review of Richard Zoglin’s new book about Bob Hope, titled Hope: Entertainer of the Century, Henry Allen makes the cleverest back-handed compliment I’ve ever read: Mr. Zoglin’s excellence as a biographer is as mysterious as Hope’s excellence as an entertainer, but here it is, an entertaining and important book. You end up feeling that (1) you’ve learned everything there is to know about Bob Hope; (2) there isn’t that much to know; (3) you’ve had a good time learning it.
  • Ten Educational Innovations To Watch For In The Next Ten Years

    keithsawyer
    19 Nov 2014 | 7:49 am
    A team of education experts at the Open University (UK), led by Professor Mike Sharples, have identified “ten innovations that are already in currency but have not yet had a profound influence on education” in this new report. Of course, you can find similar lists in just about every business magazine and newspaper, but what’s different about this report is that it’s been generated by researchers working at the cutting edge of both technology and learning sciences research. It’s a must read for teachers, academics, and policy makers–anyone who cares about…
  • ZIG ZAG Published in Chinese!

    keithsawyer
    10 Nov 2014 | 8:22 am
    Great news! My 2013 creativity advice book, Zig Zag: The Surprising Path to Greater Creativity, was just published in a Chinese language edition, by Cheers Publishing in Beijing. Just minutes ago, I received my author copy in the mail. It’s so exciting to see that my ideas are available to readers in China! Check out the home page of Cheers Publishing: you’ll see that they’ve translated many wonderful science-based books, including: * Proust was a neuroscientist (Lehrer) * Where good ideas come from (Johnson) * The righteous mind: Why good people are divided by politics…
  • U.S. Schools are Better than China’s (So Stop With the Testing Already)

    keithsawyer
    9 Nov 2014 | 1:43 pm
    In the latest New York Review of Books, Diane Ravitch reviews the new book Who’s afraid of the big bad dragon? Why China has the best (and worst) education system in the world, by Professor Yong Zhao, who was born and educated in China, and now has a senior professorship at the University of Oregon. The central argument is: Yes, students in Shanghai schools led the world in the last PISA international assessment; and yes, in general, Chinese students are some of the best at getting high test scores. But in spite of high test scores–maybe even because of it–those same…
  • Cambridge Handbook of the Learning Sciences: Second Edition Just Published!

    keithsawyer
    5 Nov 2014 | 12:16 pm
    Look at what arrived in the mail today! The newly published second edition of The Cambridge Handbook of the Learning Sciences. Here I am, holding the first copy, in front of my creativity toy bookshelf. Available from Amazon.com now! Here are the early reviews: “The first edition of this handbook was outstanding. The second edition is even more inclusive and up to date, with a choice of chapters that nicely complement one another and are written with unusual clarity. This is a must-read for everyone who cares about education and learning.” John Bransford, Professor of the Learning…
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    Outside Innovation

  • Do Your Policies Make Your Existing Customers Angry?

    Patty Seybold
    21 Nov 2014 | 7:08 am
    Often in a large company, the proverbial right hand doesn’t know what the left hand is doing. Each department creates policies to streamline business processes, improve consistency and quality, and preserve margins. The sales organization is anxious to drum up new business, so they want to court new homeowners, and provide “try it, you’ll like it” policies. The service organization wants to give existing customers the opportunity to renew their service agreements, even when their circumstances change (e.g., they moved from one home to another). The finance group wants to reduce credit…
  • Transforming Education to Create a Generation of Change-Makers

    Patty Seybold
    14 Nov 2014 | 10:48 am
    By Patty Seybold At a recent TEDx, I encountered Zoe Weil (pronounced Zo While). She is a pioneer in what she calls “humane education” and “solutioning.” You can find more info on her Institute for Humane Education web site. She describes being a Humane Educator as somebody who teaches about the interconnected issues between human rights, environmental preservation, and animal protection. She was introduced to this field in 1987 through a course taught to middle-school kids in Philadelphia. Zoe’s teaching work reached a tipping point as a result of her TEDx talk in 2011 in…
  • How Viable Is the Apple Pay Ecosystem?

    Patty Seybold
    1 Nov 2014 | 7:22 am
    We published our initial review of Apple Pay functionality on October 11th.  Our conclusions are summarized in this Report Card: Customer’s Moments of Truth for Mobile E-Wallets Grade It’s not safe! Fear of theft of assets, account information getting into the wrong hands, and identity theft. B+ I can’t use it! Inability to pay everywhere I want to shop, using my payment type of choice. D You’re tracking me! Fear of “big brother” or any entity knowing where I am, what I’m doing, and making that information available to others without my knowledge or permission. C Lock-In! Once…
  • New Community-Led Patient Empowerment Program

    Patty Seybold
    27 Oct 2014 | 8:36 am
    Since Dave deBronkart’s visit to my community on the coast of Maine this past summer, our Health & Wellness Foundation has launched our own Patient Empowerment program. Led by a local surgeon, Dr. Stephen Cook, and supported by our retired pharmacist, Rick Powis, a small group of 18 patients have formed our first study group, learning how to take ownership and control of our own personal medical records and learning how to do our own health research in order to partner with our physicians. We’re just getting started, but the appetite and interest for this work is huge!  Our first…
  • Mayo Clinic Names E-Patient Dave as Visiting Professor

    Patty Seybold
    23 Oct 2014 | 11:08 am
    Mayo Clinic has named Dave deBronkart, e-Patient Dave, as its 2015 Visiting Professor. For more information about Dave and his advocacy of the empowered patient movement, and his role as co-chair—with his physician, Dr. Danny Sands—of the Society for Participatory Medicine, see my write ups about Dave and his work: Must Read: e-Patient Dave’s Book on Patient Engagement and Ten Steps that May Save (or Improve) Your Life. Mayo’s endorsement of an outspoken patient advocate as their “visiting professor” has gratified Dave. He said: “Boy, is this a thrill: the Chief Residents at the…
 
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    15inno

  • Strategy or Innovation: What Comes First?

    Stefan Lindegaard
    18 Nov 2014 | 6:47 am
    While working and researching on how to better train and educate executives on innovation, I got into an interesting discussion with a corporate innovation leader on the role of strategy in the context of innovation. The essence of the discussion circled around the issue of whether strategy leads innovation or whether the need for innovation leads strategy. Personally, I think strategy comes first as this set the overall direction of the company, but I liked that we had to think about this as it tells us that innovation is now a central part of so many companies and thus it has a big impact…
  • Changes at Work: How Fast and Why Do New Employees Lose Their New Perspectives and Fresh Thinking?

    Stefan Lindegaard
    17 Nov 2014 | 1:54 pm
    We all know them. The employees who have been long enough at their workplace that they start to develop antibodies and off-the-back reactions to new things. Do the below snippets sound familiar? “We already did that a few years ago and it did not work out.” “I don’t think this will work because the guys in sales/marketing just don’t understand this stuff.” “Our executives and managers do not like such initiatives. No reason to even suggest that idea to them.” There is a fine balance between being realistic and being a skeptic and sometimes we need to better understand why and…
  • 3 Successful Open Innovation Cases: GE, Samsung and LEGO

    Stefan Lindegaard
    15 Nov 2014 | 12:21 pm
    The idea of open innovation is still fairly new, but we are starting to see a range of companies that are getting value out of their efforts with this new paradigm shift. GE, LEGO and Samsung are three companies worth looking into not only because of their apparent success with their open innovation initiatives, but also because they seem to be willing to experiment with the innovation processes themselves. This is a key requisite for innovation success in the future. Experimentation needs to go further than just products, services or technologies; you also need to innovate on how you…
  • The Value of Internal Networks for Corporate Innovation Programs – Twitter Chat, Nov 20

    Stefan Lindegaard
    11 Nov 2014 | 12:09 am
    Twitter Chat: The Value of Internal Networks for Corporate Innovation Programs – join the dialogue with Stefan Lindegaard & Anthony Ferrier Thursday, November 20 at 11.00am (New York time) The topic: This Twitter Chat examines the growing trend of companies building strong employee-focused networks in order to support their innovation efforts. These employee networks can enhance the success of (open) innovation efforts by providing a pool of resources that can actively support and develop new thinking into the organization. The questions: You are of course welcome to ask your own…
  • Training and Educating Executives on Innovation

    Stefan Lindegaard
    4 Nov 2014 | 6:22 am
    As companies are about to ramp up their corporate innovation capabilities, we are going seeing a renewed focus on the training and education of all employees within an organization. A corporate innovation team in partnership with the corporate HR team most often performs this important function, but I sense that it is fair to ask whether the people in charge for this are fully up to task. The reason for this question is based on two things. First, the world of business and innovation has changed dramatically over the last 5 years. The key reason for innovation today seems to be speed in the…
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    Innovation in Practice

  • Innovation Sighting: Attribute Dependency in Smart Apps

    Drew Boyd
    17 Nov 2014 | 12:00 am
    Are online reviews going extinct?From Yelp to Amazon, reviews these days are good for just one thing: Seeing what others think of a product, service, or business. But are reviews really helpful?  Could they be an outmoded one-size-fits-all solution in a world where a user's interests are increasingly customized and niche-specific?  Are they going the way of the dinosaurs? According to 'HeyLets' CEO Justin Parfitt -- an expert on how to use reviews to make good consumer decisions -- the next generation of review sites and apps will more intelligently utilize your personal data and contextual…
  • Teaching Creativity With a Story: A Lesson From Paul Smith

    Drew Boyd
    10 Nov 2014 | 12:00 am
    Creativity is considered by many to be a rare, elusive gift only musicians or bohemian New York artists possess. And to be sure, some people are born with more than an average amount of it. But everyone has the capacity to be creative. Many of us simply don’t call on it very often. When you intentionally call on that capacity inside, really call for it, you’ll realize it can be summoned. That’s a lesson Michael Margolis learned at an early age. Michael grew up in Lausanne, a city in western Switzerland perched on the north shore of Lake Geneva. He describes his father as “a mad…
  • Innovation Sighting: Task Unification in Kitchenware

    Drew Boyd
    27 Oct 2014 | 12:00 am
    Many "wearable tech" devices measure the calories you burn in a day. But weight watchers know that's only half the equation. You also need an accurate count of calories consumed. Now a new device will do just that. It's called Vessyl, a cup that will not only identify and track what you drink and how much of it, but also sense the liquid type. It will transform how we consume every ounce of liquid throughout the day. As reported by CNET: "Caffeine and sugar amounts, alongside calorie count and a proprietary metric for hydration called Pryme, are tracked through an app on your phone, and bits…
  • What China Must Do to Innovate

    Drew Boyd
    27 Oct 2014 | 12:00 am
    Innovation is an essential ingredient to the growth and success of China's economy. The use of methods such as Systematic Inventive Thinking will accelerate that growth. But where should China focus its innovation efforts? Professors George Yip and Bruce McKern make the case that China should focus on the following: Cost innovation: Cost innovation occurs when changes in the product design, production or delivery process, technology or materials result in reduction in production or delivery costs. Using Systematic Inventive Thinking (SIT), the Task Unification Technique tends to produce ideas…
  • Innovation Sighting: Subtraction in Email

    Drew Boyd
    20 Oct 2014 | 12:00 am
    The only thing worse than having too many emails is getting very long ones. When I open an email and see a long-winded message followed by a chain of other emails that have to be read as well, I dread it. After all, brevity is a virtue, and I value those emails that are short and efficient. Now there's a new app that helps manage the problem, and it is a great example of the Subtraction Technique, one of five in the innovation method, Systematic Inventive Thinking. It's called "MailTime." MailTime re-formats and summarizes your mails into a messaging conversation view. It redesigns the way…
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    INDIA INVENTS

  • Patent on ` “Digital Controlled Precise Dispensing Valve for Liquids under Gravity Flow”' with product tehnology from Satish Pathak available for license globally

    A.S Rao
    9 Nov 2014 | 10:58 pm
    Innovator Satish Pathak's patent “digital controlled precise dispensing valve for liquids under gravity flow” overcomes all limitations of today’s two-stage flow control technology giving following advantages:1. Eliminates need of two-stage flow and need of two valves by using only one single valve. 2. The new concept of only one single maximum flow-rate and several dispensing packets of varied sizes stretches the range of liquid dispensing target quantities, making it highly versatile for small, medium and large quantities. Hence, it’s a substitute for 3 to 4 pairs of valves. 3. The…
  • Chanchall Dass is finalist in World Oil Award 2014 in the Innovative Thinker Category.

    A.S Rao
    9 Nov 2014 | 10:04 pm
    World Oil Awards every year celebrates innovations in Energy Industry and this year 2014 innovator Chanchall Das was shortlisted as finalist in the `Innovative Thinker Award'. Das was strong believer in life time learning, acquired engg graduation degree from Institution of engineers followed by masters in Operations from NIT, Duragpur and MBA from IGNOU. While working at ONGC, he developed a new method  for  Multiple Zone Oil and Gas Production Technology for simultaneous production of oil and gas from multiple reservoir through single well without any crossflow. ONGC…
  • AccuSpine from UG students of John Hopkins University

    A.S Rao
    6 Nov 2014 | 10:35 pm
    AcuSpine is the finalist of this years Collegiate Inventors Competition (USA).Project Description  is given in the University page. The students promoted start up white light medical to commercialize the invention.
  • Stagnant Manufacturing: Governance and Policy Slack: E Book by IKF (IRIS Knowledge Foundation), Mumbai, India jointly with Forum for Global Knowledge Sharing.

    A.S Rao
    5 Nov 2014 | 1:59 am
    There is optimism in the air with `Make-In-India' campaign and in these eSSays analysts focus on the issues. The first essay by Aradhna Aggarwal deals with the decline of manufacturing in all its aspects, including employment, inter-state differences and technological change. The next essay deals with the main cause of decline, namely, poor investment climate. Biswanath Goldar advocates the creation of a large number of industrial jobs through rapid growth of the manufacturing sector. Arup Mitra argues that growth alone is not sufficient to achieve major…
  • Carrier Ethernet Switch Router: Big ticket Technology Transfer from IITB

    A.S Rao
    5 Nov 2014 | 1:26 am
    The biggest technology transfer from IITB is for Carrier Ethernet Switch Router licensed to ECIL, Hyderabad.A first hand account of this technology development is narrated by innovator Prof Ashwin Gumaste. .. we proposed the framework of Omnipresent Ethernet (OE for short), in 2009. The conceptual idea behind OE was to collapse multiple networking layers into a single layer, be backward compatible with existing technologies, make a strong impact on CAPEX and OPEX, and be able to support carrier-class services that generate revenue (essentially be deterministic). In OE, we took…
 
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    neuronspark

  • Urs Hölzle

    paul
    14 Nov 2014 | 4:31 am
    Urs Hölzle is Senior Vice President for Technical Infrastructure at Google. Urs oversees the design, installation, and operation of the servers, networks, and datacenters that power Google’s services. He talked about building-out Google’s servers at the Web Summit in Dublin, Eire.
  • Intel 14nm Microarchitecture

    paul
    13 Nov 2014 | 11:47 am
    IDF 2014 Intel next generation 14 nanometer microarchitecture from the Team that created it.
  • Intel 14nm Process

    paul
    12 Nov 2014 | 10:49 am
    Mark Bohr an Intel Senior Fellow and director of Process Architecture and Integration talked about 14 nanometer process technology At IDF 2014
  • Intel Fellows 2014

    paul
    31 Oct 2014 | 9:35 am
    From IDF 2014 the Intel Fellows answer questions from attending Geeks.
  • HTML5 Enters Native Territories

    paul
    2 Oct 2014 | 12:26 pm
    Mohammad Reza Haghighat is a Senior Principal Engineer at Intel focusing on innovation in the web technologies and he loves HTML5
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    InnovationLabs

  • Cities, Innovation, and the Future

    Langdon
    27 Oct 2014 | 6:19 pm
    Innovation is intimately linked with cities. This occurs for many reasons, many of which are entirely obvious. People congregate in cities, and through experiencing problems and sharing ideas for how to solve them, innovation comes about. There are suppliers and experts and scholars and materials and tinkerers in cities in abundance, so questions can be […]
  • Driven to Death by the Rate of Innovation

    Langdon
    18 Sep 2014 | 3:14 pm
    We recently had a fascinating meeting with a prominent venture capitalist based in Palo Alto, and during the course of our conversation about the pressures that his portfolio companies are under he used a fascinating phrase to describe the tech industry as a whole.  He said that the lagging companies, many of which are not […]
  • Arrogance, Risk, and Resources (Or, How to Avoid Unpleasant Surprises)

    Langdon
    20 Jul 2014 | 8:05 pm
    There was recently a small article in The Economist highlighting the growth of Airbnb, the residential room-sharing service, that like Lyft and Uber, is disrupting a traditional industry.  The short piece explores how Airbnb is growing, and discusses how much of a threat this may become to hotel chains.  The signals to date are mixed, […]
  • The Secret that Victoria Didn’t Know

    Langdon
    24 May 2014 | 5:30 pm
    What the best way to move into an adjacent market? A recent Bloomberg Businessweek* article highlighted how not to do it, reporting briefly on the difficulties that Victoria’s Secret has had in moving from lingerie into the markets for sports bras, sweaters, jeans, and dresses. None of these new ventures has fared as well as […]
  • Innovation Around the World: Palau, China, Brazil & Kenya

    Langdon
    3 Mar 2014 | 8:56 pm
    Innovation is happening everywhere, and there’s a lot to admire about some of the insights behind these excellent ideas: Palau:  Sharks, Better Alive than Dead The southwestern Pacific nation of Palau consists of 250 islands, and is home to about 21,000 people.  Many sharks live there also, and in the past the sharks were killed […]
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    Jim Kast-Keat

  • #ScribbleProject2015

    jimkastkeat
    18 Nov 2014 | 7:47 am
    For the past six years I have concocted an annual experiment. These year-long projects have led to the ties I wear every day, my Everything Notebook, my vegetarian lifestyle, and more. (Many of these experiments have also fizzled out or transformed into something else, but that’s another post for another day.) And with 2015 just a month and a half away, I have decided on my next annual project: The Scribble Project. The Scribble Project will be a daily experiment in creativity, design, and iteration. I will be collecting a different scribble for each month, copying them all into…
  • Which Came First?

    jimkastkeat
    26 Sep 2014 | 9:08 am
    Which came first, the sermon or the podcast? If you were at our last Pub Theology gathering you know the answer!
  • Preaching With Beyoncé and Stories About Swearing

    jimkastkeat
    16 Sep 2014 | 8:00 am
    The past two Sunday evenings at Middle Church have included my most recent (short) sermons. The first sermon includes one of the greatest lines I think I may have ever crafted in a sermon (it’s about Beyoncé; you can hear it about 2 minutes in to the first video). The second sermon includes the story of the first time I got in trouble for swearing and then a whole lot of almost swearing to follow in a sermon appropriately titled “The F Word.” (My portion of the sermon begins at about 9:15.) Enjoy!
  • Lord in Your Mercy

    jimkastkeat
    14 Sep 2014 | 8:52 am
    This morning at Middle Church I offered the Prayers of the People, perhaps the greatest and most frightening honor a minister could have. Here’s the words we prayed, with “hear our prayer” as a congregational response. God, we gather this morning, here in this physical and digital sanctuary, in need of hope and healing, grace and peace, for ourselves and for our world. Lord in your mercy, hear our prayer. With turmoil and anxiety on our shoulders, both from our immediate life and in the world around us, we need you now and everyday. Lord in your mercy, hear our prayer.  We…
  • Praying with Your Hands

    jimkastkeat
    7 Sep 2014 | 9:15 am
    A prayer: God, sometimes we pray with clenched fists, holding on for our own dear life or to the life of those we love. Sometimes we pray with clenched fists, raising them in protest of the injustice we encounter. Sometimes we pray with clenched fists, not knowing what else to do, desperate to hold on to anything. God, may we find you within our clenched fists, hearing your invitation to turn anger to love and violence to peace, knowing that yours is the hand that is always there to hold onto ours. God, sometimes we pray with our hands open, offering ourselves to you and the lives of love and…
 
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    Fast Company

  • Can This Bracelet Help The Blind Better Understand Their Surroundings?

    Elizabeth Segran
    21 Nov 2014 | 3:00 pm
    Ustraap, a wearable technology startup, helps the blind more effectively sense their surroundings.While technology helps the visually impaired better access the digital world (making it easy for them to quickly dictate emails or speak instructions into smartphones, for instance), trying to get around in the real world can be somewhat more challenging. Many of the more than 6 million blind people in America rely on a trusty guide dog or a white cane to sense what is in front of them. Ustraap, a startup founded by three Mexican entrepreneurs, is hoping to improve the tools blind people can use…
  • Dyson Plans To Launch 100 New Products In The Next Four Years

    Alice Truong
    21 Nov 2014 | 12:18 pm
    A $2.35 billion innovation investment will help spur their development.Dyson plans to invest $2.35 billion into new technologies—$1.56 billion of that into its research-and-development efforts—and launch at least 100 new products in the coming four years.Read Full Story
  • The Recommender: Claudia Rojas Sees Numbers In Color

    Robbie Jones
    21 Nov 2014 | 10:02 am
    The three best things on the Internet each week, as recommended by Fast Company team members. Claudia RojasPhoto: Celine Grouard for Fast Company Name: Claudia Rojas Role at Fast Company: Director of Web Projects. "I make sure the marketing team, developers, and editors are happy with each other and the website." Twitter: @panterita Titillating Fact: Claudia is graphic, web, UX, and UI designer, but she's also classically trained as a printmaker— working mostly with etchings. Claudia also has synesthesia, meaning that she can experience simultaneous sensations from one stimulus. "I can see…
  • Uber's Emil Michael Probably Won't Be Fired, Says Report

    Chris Gayomali
    21 Nov 2014 | 8:27 am
    The executive lit an enormous media firestorm this week. So why is he still with the company?Uber senior vice president of business Emil Michael triggered a firestorm this week when his dinner comments about snooping on reporters with "opposition researchers" were published by BuzzFeed. Michael soon offered a mea culpa to the journalist targeted, PandoDaily founder Sarah Lacy, and Uber CEO Travis Kalanick continued the apology tour with a 14-part tweetstorm (see our video rendition of Kalanick's Twitter apology below).Read Full Story
  • I Attended A Conference Remotely Thanks To This Robot (And It Was A Very Strange Experience)

    Kevin Lincoln
    21 Nov 2014 | 7:45 am
    With a telepresence robot, you can meet people and go to talks... kind of physically?It's just another morning for me in my Los Angeles apartment. When I get out of bed on November 18, I put on a flannel shirt, a large sweater, and sweatpants. I spread almond butter and grape jelly on a pita. I make coffee.Read Full Story
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    Adaptive Path

  • A Glimpse at the Emerging Trends of Service Design

    Jamin Hegeman
    3 Nov 2014 | 10:42 am
    What are the big trends in service management that service designers need to know? Dr. Mary Jo Bitner, Professor and Executive Director, Center for Services Leadership at W. P. Carey School of Business, Arizona State University, will draw on her many years of experience in this space to answer this question during the closing keynote talk at the Service Experience Conference. She’ll highlight how the world of service management is changing dramatically through a renewed focus on service innovation, customer experience and engagement strategies, service infusion in product-centric firms,…
  • From Farm to Phone to Table: Sprig comes to the Service Experience Conference

    Jamin Hegeman
    27 Oct 2014 | 10:20 am
    What does it take to make a customer experience delightful? Sprig CEO and co-founder, Gagan Biyani, will be at our Service Experience Conference to talk about the deliberate design of Sprig’s minimal app, as well as how his team applies data science to get smarter about what their customers want and when to ensure we deliver a delightful experience from farm to phone to table. We got his non-designer take on the importance of service experience and where he sees a need for service design in the future. Why should people be interested in service experience and design? There are three…
  • Designing the Olympics Participant Experience

    Jamin Hegeman
    27 Oct 2014 | 10:11 am
    Can you imagine the complexity and opportunity of designing the participant experience for the Olympics? At our Service Experience Conference, Alex Nisbett will share his story of the first Organizing Committees for the Olympic Games to explicitly design and deliver a spectator experience for the World’s greatest sporting event. We asked him for his thoughts on service experience, the conference, and what are the next big challenges he’d like to tackle with design. Why should people be interested in service experience and design? Service experience and design is highly relevant right…
  • Active Data Logging Doesn’t Work

    Scott Sullivan
    16 Oct 2014 | 9:50 am
    In October of 2012 I bought my first personal tracker, a Full, an application where you set a monthly goal, (e.g., “Eat salad for lunch 15 days this month”) and you mark if you’ve done it that day with a simple swipe left or swipe right, it couldn’t be any easier – this lasted 7 days. There’s Ginger.io an application spun out of MIT’s Human Dynamics Lab that lets you report on all kinds of health data and makes that data available to your healthcare provider, incredibly useful for all 5 days I used it. If we compare my longevity of data reporting of the active inputs to…
  • The Designer’s Guide to Brooklyn

    Nelly Wollenberg
    9 Oct 2014 | 4:16 pm
    Deciding where to take our UX Intensive workshops is usually based on demand, requests from would-be or past participants or suggestions from AP staff. A large majority of our AP staff is either originally from the east coast, studied at east coast schools or worked somewhere along the eastern seaboard. Needless to say, the announcement of Brooklyn as our next UXI location was definitely met with some excitement and an abundance of suggestions of not to miss local hot spots. Since our team is heading out next week and possibly some of you will be going as well, we thought it would be great to…
 
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    FOLDEN.INFO eMedia

  • Easy, fast and intelligent Online Photo Editor

    FOLDEN.INFO
    5 Nov 2014 | 8:40 am
    polarr is a new online photo editor, which describes itself by being the most advanced one. And indeed the online app is fast and has some outstanding featues, which I personally miss even within some photo and graphic software. The feature I am talking about is the feasibility to easily store a processed version and ...read more
  • Connect your Smartphones

    FOLDEN.INFO
    31 Oct 2014 | 8:33 am
    With smartphones being adopted by many people a new kind of apps has coming up, which allows to connect various smartphones directly and without the need of an internet connection. These apps have various advantages, e.g. to bypass a slow internet connection or to save bandwidth. Zapya for example enables to exchange files via Bluetooth ...read more
  • Fun with Useless Stuff ;-)

    FOLDEN.INFO
    17 Oct 2014 | 11:44 am
    A lot of fun is provided by the site The Useless Web, which by this has its purpose like the shown websites themselves. Actually it is even something that has become popular lately by animated gifs. An example is the image below with the figure following the mouse cursor. FOLDEN.INFO Directory Sources: Interactive Fun – ...read more
  • Earning Money by Mobile Messaging

    FOLDEN.INFO
    30 Sep 2014 | 11:13 am
    Just earning money while doing what many people like most, this is what the Quack Messenger enables. The idea is simple and wide spreaded, people using the messenger are earning a share of the advertising revenue of the service. Maybe you have already experience with such a service, which have accompanied the development of the ...read more
  • Instant Chat with Photo and Video Sharing

    FOLDEN.INFO
    12 Sep 2014 | 9:45 am
    Instant chat services work without the installation of software and even without registration. These kind of chat rooms have become a popular trend lately. The principle of these chat services is most similar. One just need to click on a button and the chat is ready to be used. After opening a chat a link ...read more
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    ZenStorming

  • Designing and Curating Perceptions of Vodou (Part Deux)

    Plish
    7 Nov 2014 | 11:24 pm
    At the end of my last post on the Vodou Exhibition at Chicago’s Field Museum, (you might want to click the link and give it a read if you want to come up to speed,) I mentioned that I’d visit the exhibition again  and see if my thoughts changed. I did. They didn’t. Friday night was […]
  • How Curation and Design Didn’t Dispel the Darkness of Vodou (Which is NOT Voodoo)

    Plish
    3 Nov 2014 | 9:23 pm
    I had an opportunity to go to a Member’s Only night at Chicago’s Field Museum.  The event was in honor of the opening of a new exhibition entitled: Vodou – Sacred Powers of Haiti. One of the highlights of the night was a discussion led by Field Museum Exhibit Project Manager, Janet Hong. On the […]
  • Designing Delighting Moments – Sing “Hello” to Dr. Carey Andrew-Jaja

    Plish
    13 Oct 2014 | 10:27 pm
    This video is the definition of delighting customers. It’s no secret that delighting customers is extremely profitable. But it can also have another side effect.  It can create a better world. Enter Dr. Carey Andrew-Jaja.  This “Singing Doctor” has sung to more than 8000 babies as they entered the world.  His expression of joy, at […]
  • When a Company Won’t Give What it Clearly Has – Designing Customer Experience

    Plish
    24 Sep 2014 | 11:06 pm
    Have you ever asked for a side of Apple Chips at Panera Bread?  These are the responses I usually get: “Sure” (He/She then types in a special instruction on the screen and I get apple chips) “Sure” (He/She can’t find the button on the register for ‘Apple Chips’ so he/she calls the manager who then […]
  • Swimming in Wonderful Robin Williams Streams of Consciousness

    Plish
    21 Aug 2014 | 12:28 am
    Robin Williams' stream of consciousness style of comedy can teach us much about creative thought.,
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    Holiday Matinee

  • Why must you tempt me Ghostly?

    kiran
    20 Nov 2014 | 3:54 pm
    I don’t need another wristwatch, but this collab between Ghostly and VOID Watches has me straight up salivating. It’s clean, simple and I love Ghostly’s logo discreetly sitting on the dial. They only made 200 of these, so buy me this soon. Please? The post Why must you tempt me Ghostly? appeared first on Holiday Matinee.
  • Work fucking harder. It’s a way of life.

    kiran
    20 Nov 2014 | 5:47 am
    “WorkHarder taught me not to scam my friends and family to get funding for my band’s tour, but to well… work harder and make music people actually want to listen to.” Sir Reggie Watts sent me here, but even if he wasn’t in this it’d still be pretty funny. Click here to view the embedded video. The post Work fucking harder. It’s a way of life. appeared first on Holiday Matinee.
  • NFL aerobics at their finest

    kiran
    17 Nov 2014 | 3:58 pm
    It’s been a long time since I regularly watched football on Sundays, but if I have one wish, it’s this. Instead of trotting out some over the hill rockstar or Top 40 songstress at halftime of the Superbowl, let’s mortify America with these timeless NFL aerobics. Click here to view the embedded video. [via Grantland] The post NFL aerobics at their finest appeared first on Holiday Matinee.
  • Our November 2014 mixtape

    holiday matinee
    13 Nov 2014 | 10:20 am
    I used to like mixtapes. I still like them, but I used to too. Consider that right there to be a little hint of how we’re starting things off this month. Besides the return to first track standup, you’ll find tracks from Les Sins, Wampire, Cymbals Eat Guitars and more. Kick back and click for your next hour of tunes. p.s. Not seeing a tape above? Pocket computer users head here. The post Our November 2014 mixtape appeared first on Holiday Matinee.
  • PostSecret just dropped an album

    kiran
    5 Nov 2014 | 8:45 am
    We’re big fans of both PostSecret and One Hello World, so we were pumped to get an early listen of their collaboration for the PostSecret album. It takes spoken secrets from the PostSecret Live: UK and Ireland Tour and sets them against some beautifully music composed from One Hello World’s Jared Brickman. If you can make it happen, lie down, throw your headphones on and give this a proper listen. There are tales of despair that are sure to help someone out there feel less alone, but among my favorites are why one woman really enjoys breastfeeding in the public and the time a…
 
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    Inventor Spot - Inventions, Innovations, and Interesting Ideas for the Inventor in All of Us

  • Innovative Porsche C88 Concept Car Could Have Been The Chinese VW Beetle

    Motors.new
    23 Nov 2014 | 5:00 pm
    Porsche's innovative C88 sedan concept is a rolling case of “what might have been”. Designed in the mid-1990s yet still looking remarkably contemporary today, the C88 could have been “The Chinese VW Beetle” if only China's government had not withdrawn their support for the project.
  • BeON Top of Those Crooks: New Smart Light Bulb Doubles as Home Security System

    PaulFitzgerald
    23 Nov 2014 | 4:05 pm
    A new light bulb that will be on the market in the spring of 2015 will no doubt out-smart thieves who make their living by way of home break-ins. The BeOn burglar deterrent, a new smart light bulb that was just launched on Kickstarter earlier this month (November 2014), will be a valuable tool for homeowners who want to scare off burglars, possible intruders, and vandals.
  • Want To Make Your Own Bride And Groom For The Cake?

    Laurie Kay Olson
    23 Nov 2014 | 4:02 pm
    There are many, many bride and groom figures out there to choose from for the top of the wedding cake. My niece and her new husband used a Smurf couple on theirs. It can be hard to make a choice of the right design to top your cake. There is one other option available to you -- a DIY Wedding Cake Topper Kit. That way you can design the right bride and groom to go with your special day.
  • 5 Slow Cookers That Are Better Than All The Rest

    Amber Leventry
    23 Nov 2014 | 12:28 pm
    I tend to think of seasons in terms of the food we eat and how I prepare meals for my family; it’s either grilling season or slow cooker season. The warmer months of spring and summer are filled with fresh vegetables, salads, and everything and anything on the grill. But the cooler months of fall and winter are filled with soups, casseroles, chili and anything I can dump into my slow cooker. Between the ease of preparing a meal and the all-day smell of comfort food, I highly recommend a quality slow cooker for your kitchen. Whether you are looking to purchase your first slow cooker or…
  • 2 Perfect And Easy Blowout Brushes

    Alicia Zuberbier
    23 Nov 2014 | 10:30 am
    Getting a perfect blowout at home is one of the trickiest hair styling techniques. Some of us just aren't capable of working the round brush and the blow dryer at the same time. Science and technology have brought us many wonderful innovations like shuttles for space travel and cures for diseases. Let's go ahead and throw automatic blowout brushes on that list! Now, you only need one hand to create your perfect hair-do.
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    SERVICE INNOVATION

  • What is the goal of design?

    Arnold Beekes
    28 Oct 2014 | 4:28 am
    Last week I did go to Dutch Design Week in Eindhoven. It was a costly trip by train and the admission fee was also much too high. Oh yeah and it rained cats and dogs, so that sets the scene!Basically (former) students are sharing their work in various places.However I did not see anything that I would consider to be useful, with the exception of a good-looking bike. The intent was to allow the manufacturing to happen here, rather than in China. The rest of the pots, carpets, lights and sites was not making me enthusiastic.I might be mistaken, but isn’t the goal of good design to make a…
  • Detaching is crucial for small business owners

    Arnold Beekes
    14 Oct 2014 | 5:20 am
    Especially in retail, small business owners make very long hours, each week. During daytime and part of the evening they are open to serve customers and when the shop is closed they have to do the admin, ordering and replenishing the stock.They are in this routine, 6 days per week. That is quite challenging, physical as well as mental. The risk is that they have no time and energy left to scan and research the market. The only newness they bring are new products, which they got delivered from their distribution channel. This means that they might be up for a big surprise, and it is likely not…
  • The right mindset to be a service provider

    Arnold Beekes
    2 Sep 2014 | 4:16 am
    Especially in the Hospitality industry it is crucial that you love to help and serve other people. Of course you can learn how to do this. But if you really want to be good at ‘being of service’, then it needs to be a mindset, an attitude. The enthusiasm should be derived from your heart and not only from your head. That is the difference between cognitive enthusiasm and emotional enthusiasm!With emotional enthusiasm you ARE the message. With cognitive enthusiasm you (just) have a message.Let me share an example. At the golf club I do have my bag in a locker room. On Saturday’s I do…
  • Leaders should connect with customers

    Arnold Beekes
    29 Jul 2014 | 2:08 am
    It seems like a no-brainer, but I still encounter many leaders who are ‘jailed’ in conference rooms and hardly ever see a real customer.Yesterday I was playing golf and the director of the course passed us by in a buggy. You could tell that it was even hard for him to say hello. He made sure that there was enough distance so we could not talk.However, this was an excellent opportunity for him to ask us how we (the customers!) were doing and maybe even ask whether we had some suggestions for improvement. It was not busy, so he could have easily done this. The response from my golf-buddy…
  • Are your products and services globally available?

    Arnold Beekes
    8 Jul 2014 | 1:09 am
    Last week I wanted to buy an album from Ana Tijoux, as a MP3 file. So, I did go to the Apple iTunes store in The Netherlands. However that album was not available there. Then I did go to the iTunes store in the US. They did have the album, but I couldn’t buy it because I have no bank account in the US. That was also the limitation while trying to use my credit card.Then I did go to Amazon in the US and there was the same story. The album was available but I could only buy it with a US based bank account.A year ago, I did read about the fact that you could use your American Express…
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    Scott's Blog

  • Grey

    Scott Gould
    18 Nov 2014 | 7:54 am
    Grey Is ok It’s where the learner plays How the growing toddler says When leaders make mistakes And turn them into breaks The base the designer makes in Without grey we’re fakes then Without grey we’re competing Pretending to be completed In grey we trial and tweak it Beauty in tragedy speaks it Where a searching artists meets With tension’s blessed leaks A writer’s made to think A poet finds a link Grey is the playwright’s ink Because life is anything but neat Drama is made from heat Music from messy beats Black is derelict Of light that is infinite And…
  • Approval and Affirmation

    Scott Gould
    18 Nov 2014 | 6:22 am
                1 Thessalonians 2:4,6             For we speak as messengers approved by God to be entrusted with the Good News. Our purpose is to please God, not people. He alone examines the motives of our hearts. As for human praise, we have never sought it from you or anyone else. As ministers human praise can be intoxicating. The comfort and encouragement that comes from one another – from connection – is not wrong, but when our approval and values comes from people rather than from God then we are in danger. In fact,…
  • The Gospel

    Scott Gould
    30 Oct 2014 | 4:54 am
    The gospel is like butter, Golden produce of heaven’s bossom. It is costly and common. All can eat. The gospel is like butter. Through churned and beaten It is made to be eaten, Not left on a shelf. The gospel is like butter. It is meant to be spread. It sticks to lips, Makes a meal of bread. The gospel is like butter. Greases and eases. Softens the hardens. Rebirths flavour. The gospel is like butter. Believer, let it not remain a lump. Church, do not clump. Let it spread. The post The Gospel appeared first on Scott's Blog.
  • Nine

    Scott Gould
    24 Jun 2014 | 2:25 pm
    For our 9th anniversary Not the time the watershed starts, Nor time children come home from parks. It’s not the gifts, nor is it the news, Or the star player, or time to amuse. Not hell’s circles, nor friends of the ring, Or simply six enjoying flipping. It isn’t square threes, or the muses, Or the ball with yellow stripes and bruises. Neither is it the planets numbered right, Nor all the innings, nor work’s green light. And certainly isn’t the cat’s tail, or lives, Or dressed to the full, or a saving stitch in time. No. Ours is our trips round the sun, And not complete, there’s…
  • The Most Precious Human Resource: Action

    Scott Gould
    16 Dec 2013 | 8:04 am
    Content is a commodity. Take your pick of entertainments, places, ideas, tinned foods, holiday destinations. The thing with content is it can be digested very easily – most often like soft porridge oats that require no chewing – and requires little action. Action. The most precious human resource in the world. It is the people who have acted upon social injustice that have changed our world. Those who started with doing just something that have shaped our history. It those who acted upon a dream, a vision, who pulled what was previously thought impossible into the realm of…
 
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    The Brainzooming Group

  • Strategic Thinking Exercises – 3 Ideas for Keeping Big Talkers from Dominating

    Mike Brown
    21 Nov 2014 | 2:50 am
    A huge part of the value of using well-crafted strategic thinking exercises is they increase thinking, ideas, and active participation from a broader range of people than might otherwise happen. Yet, a common question attendees at our workshops ask is how, in a group setting, to keep big talkers from dominating conversations as you are trying to use strategic thinking exercises or simply trying to facilitate a strategic conversation? My first answer is to give any dominating, big talkers the wrong room and time so they miss the strategic discussion. While I am kidding about that, it IS a…
  • New Product Innovation Strategy – Go Opposite by Woody Bendle

    Guest Author
    19 Nov 2014 | 2:50 am
    It’s fantastic to have Woody Bendle back on the Brainzooming blog after too long away with an admonition to consider going opposite with your new product innovation strategy. Here’s Woody!  New Product Innovation Strategy – Go Opposite by Woody Bendle If you are a student or practitioner of new product innovation strategy, you are undoubtedly familiar with the “Go Opposite” strategy.  If you are neither however, the Go Opposite new product innovation strategy is a specific example of an innovation technique sometimes called “Challenge Existing Conventions” that…
  • Strategic Thinking – Culture Eats Strategy for Breakfast?

    Mike Brown
    18 Nov 2014 | 2:50 am
    Surprisingly, one of the old war horse business maxims speakers and audience members at the Compete Through Services Symposium started repeating at every turn was, “Culture eats strategy for breakfast.” Introducing a completely foreign strategy to an organization can be a recipe for disaster and the culture swallowing the strategy whole. This will happen because of either cultural sins of commission (the strategy is sabotaged by the culture) or omission (the culture collectively ignores the strategy). If there’s a situation where culture eats strategy for breakfast, however,…
  • Strategic Planning Questions – 1 Great Way to Finish Your 2015 Plan

    Mike Brown
    17 Nov 2014 | 2:50 am
    Suppose you are under the gun to get your strategic planning done before the end of the year and time is running out quickly. The problem is you have delayed strategic planning, the holidays are creeping up, your team is in multiple locations, and there’s no budget or time left to get everyone together. And even IF you did get everyone together, you know the meeting won’t be as innovative and productive as you need to be more successful next year. What’s an Answer to Your Strategic Planning Questions? One possibility for answering your nagging strategic planning questions is…
  • Social Media Strategy – Brand Lessons in the Bill Cosby Meme Debacle

    Mike Brown
    14 Nov 2014 | 2:50 am
    The latest social media “strategy” to land off the mark, be co-opted by the crowd, and subsequently crashed into the ground comes via Bill Cosby. As Internet reports recount, a meme creator was installed on the Bill Cosby website. Using the meme creator, visitors could combine classic reaction photos of the comedian coupled with the visitor’s own funny / pithy / scathing / inflammatory copy to create a shareable meme. Within a short time, the tone of the user-generated memes turned scathing and inflammatory as the crowd started creating memes directly centered on…
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    Breaking Glass by Rishi Dean

  • Why the Sacramento Kings owner is wrong about playing 4 on 5

    Rishi Dean
    2 Nov 2014 | 7:35 am
    While the Sacramento Kings owner, Vivek Ranadivé is undoubtedly a brilliant business man, his recent proposal to play 4 on 5 defense is flawed, and here’s why. Data can lead you astray Vivek Ranadivé (Founder / CEO of TIBCO) has an impressive resume, and has recently spent his time analyzing 30 gigs of basketball data […]
  • How to choose between native, hybrid, and HTML5 mobile app platforms

    Rishi Dean
    27 Oct 2014 | 2:01 am
    For those undertaking new mobile initiatives, and weighing what platform to choose (natives, hybrid, or HTML5), here’s a little framework you can use to help you decide where to invest. Deciding on an app platform So if you’re reading this, I likely don’t need to convince you that we’re squarely within a tectonic shift in […]
  • 5 takeaways from a week with Russian entrepreneurs

    Rishi Dean
    27 Sep 2014 | 12:45 pm
    I was fortunate enough to travel to Moscow, as one of a handful of MassChallenge mentors, to deliver a week-long startup “bootcamp” to Russian entrepreneurs. We were hosted by the the Skolkovo Foundation, a Russian non-profit attempting to help create & commercialize advanced technologies, where its Skolkovo Innovation Center is comprised of startups across five […]
  • What Does a Product Manager Do? Part 5/5: Putting it all together

    Rishi Dean
    20 Sep 2014 | 1:43 pm
    Throughout this series we’ve deconstructed the dimensions that comprise product management. Here we’ll put those back together, to see how you can employ the 3^3 framework to help you in your day-to-day endeavors. 9 modes vs. 27 types Unlike other frameworks I’ve developed, the 3^3 model is not a “matrix” in the sense that you […]
  • What does a Product Manager Do? Part 4/5: Context

    Rishi Dean
    1 Sep 2014 | 10:40 pm
    In Part 2 of this series, we explored the range of responsibilities a Product Manager can take on. Now, we’ll examine how those activities will change, based on where the product (or company), is in its lifecycle, based on the three main stages: pre-product-market-fit (pre-PMF), post-product-market-fit (PMF), or the “mature” phase. The major driver of your context […]
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    Christa Rose Avampato

  • Inspired: You are a seed

    Christa
    22 Nov 2014 | 10:42 pm
    You are a seed. When you feel like the world is trying to bury you beneath hardship, disappointment, and frustration, remember this: you are a miraculous being, a seed. With a little time, a little care, and a little light, you will make great things happen. Believe.Filed under: creativity
  • Inspired: Living a life at the crossroads

    Christa
    21 Nov 2014 | 10:00 pm
    Alice: the girl with all the questions What we do with our days is of course what we do with our lives. I used to think that crossroads were a few times in a lifetime experience. Now I see that my whole life is a daily series of a crossroads, especially as an entrepreneur and a writer.Some crossroads are larger than others. Certain times of year, like the end-of-year holidays, magnify them. At the moment, I’m at a pretty significant crossroads in every area of my life. Moving to a new city, and subsequently setting up a new life, brings everything into question because life literally…
  • Inspired: How to weather storms

    Christa
    20 Nov 2014 | 10:33 pm
    All storms eventually give way to brighter skies A few days ago, I wrote the most difficult scene in my novel. It was difficult to write because it has to raise the stakes of Emerson Page, the heroine, to a level that cause her life to change forever. While I was writing it, I kept thinking of Haruki Murakami’s beautiful quote about the reason for storms: “And once the storm is over, you won’t remember how you made it through, how you managed to survive. You won’t even be sure, whether the storm is really over. But one thing is certain. When you come out of the storm, you won’t…
  • Inspired: 4 books that show girls they can build anything they can imagine

    Christa
    19 Nov 2014 | 11:34 pm
    Rosie Revere, Engineer My college pal, Jen, posted a link to a story about a Barbie book that makes my blood boil. The short of it: Barbie, the computer engineer, can’t build the game she designs and needs her male friends to build it for her. (Don’t even get me started on everything that’s wrong with this message!) To combat this ridiculous Barbie book, that quite frankly Random House should pull out of production, here are four awesome books that send girls the right message about science and technology—they can create anything they can imagine! Rosie Revere, Engineer…
  • Inspired: Grappling with the messy middle

    Christa
    18 Nov 2014 | 10:00 pm
    The messy middle Every creative project has its messy middle. I’ve felt it with every creative project I’ve ever done and I feel in now with my novel. It’s uncomfortable and at certain points you feel like you want to give up. That’s the nature of the middle. It’s confusing. But if you keep moving forward, inch by inch, you break down the enormous goal you’ve set for yourself into doable, bite-sized bits. Tackle each bit one at a time, and soon you’ll find yourself free and clear and heading for home. Don’t let the messiness get you down;…
 
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    Breaking Glass by Rishi Dean

  • Why the Sacramento Kings owner is wrong about playing 4 on 5

    Rishi Dean
    2 Nov 2014 | 7:35 am
    While the Sacramento Kings owner, Vivek Ranadivé is undoubtedly a brilliant business man, his recent proposal to play 4 on 5 defense is flawed, and here’s why. Data can lead you astray Vivek Ranadivé (Founder / CEO of TIBCO) has an impressive resume, and has recently spent his time analyzing 30 gigs of basketball data […]
  • How to choose between native, hybrid, and HTML5 mobile app platforms

    Rishi Dean
    27 Oct 2014 | 2:01 am
    For those undertaking new mobile initiatives, and weighing what platform to choose (natives, hybrid, or HTML5), here’s a little framework you can use to help you decide where to invest. Deciding on an app platform So if you’re reading this, I likely don’t need to convince you that we’re squarely within a tectonic shift in […]
  • 5 takeaways from a week with Russian entrepreneurs

    Rishi Dean
    27 Sep 2014 | 12:45 pm
    I was fortunate enough to travel to Moscow, as one of a handful of MassChallenge mentors, to deliver a week-long startup “bootcamp” to Russian entrepreneurs. We were hosted by the the Skolkovo Foundation, a Russian non-profit attempting to help create & commercialize advanced technologies, where its Skolkovo Innovation Center is comprised of startups across five […]
  • What Does a Product Manager Do? Part 5/5: Putting it all together

    Rishi Dean
    20 Sep 2014 | 1:43 pm
    Throughout this series we’ve deconstructed the dimensions that comprise product management. Here we’ll put those back together, to see how you can employ the 3^3 framework to help you in your day-to-day endeavors. 9 modes vs. 27 types Unlike other frameworks I’ve developed, the 3^3 model is not a “matrix” in the sense that you […]
  • What does a Product Manager Do? Part 4/5: Context

    Rishi Dean
    1 Sep 2014 | 10:40 pm
    In Part 2 of this series, we explored the range of responsibilities a Product Manager can take on. Now, we’ll examine how those activities will change, based on where the product (or company), is in its lifecycle, based on the three main stages: pre-product-market-fit (pre-PMF), post-product-market-fit (PMF), or the “mature” phase. The major driver of your context […]
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    Game-Changer

  • To change the game, change the business model

    Jorge
    20 Nov 2014 | 5:05 am
    Yesterday, I was a judge for a showcase of projects from marketing students of a local university. Most of the projects that were pitched are apps that exist elsewhere in some form; nothing game-changing. There were many common innovation myths that were present in many of the pitches, such as “our competitive advantage is being the first ones in Mexico”, “our competitive advantage is there isn’t something like this anywhere”, “our competitive advantage is we have no competition”. First of all, being first doesn’t matter; being right does.
  • People pay to get wet

    Jorge
    17 Nov 2014 | 5:28 am
    Make a splash in the short-term or play for the future? In business, there is a constant tension between playing to win right now and making bets to be relevant in the future. Most focus only on the former, while innovators do both; at the same time. This same tension exists in the sports business where GM’s must constantly evaluate their roster to build for the now and the future. But, not only are GM’s pressured to create roster wins and that lasts, they are also pressured to build a team people will pay to see. There is a scene in the film Draft Day where Kevin Costner’s…
  • How do you know which rules are worth breaking?

    Jorge
    14 Nov 2014 | 4:57 am
    Want to spark innovation? Kill some stupid rules. That was one the messages I communicated to a worldwide audience last week while doing a webinar about why it’s ok to break rules if it makes things better. After the webinar portion of the program was done, we had a short Q&A session and one listener asked about knowing when a rule is ready to be broken; a common question that doesn’t have a clear approach. Here are three approaches you can use to identify stupid rules worth breaking: Intuitively. As a rogue maverick I’ve gone about identifying and killing stupid rules…
  • Interstellar: the power of an unlikely collaboration yields scientific discovery

    Jorge
    10 Nov 2014 | 5:05 am
    Christopher Nolan’s Interstellar is a fantastic movie, science and fantasy will entertain you. Go watch it! But this blog isn’t about the movie per se, it is about how they made both the worm hole and black hole models realistic. This is the classic case of a happy accident where none of the collaborators knew what was going to happen when they brought their collective talents together. To me, what is interesting is that in collaborating with well known Astor-physicist Kip Thorne, the special effects team made a fascinating discovery about black holes: The visualizations are…
  • Want people to believe innovation applies to their role? Give them a reason to care

    Jorge
    6 Nov 2014 | 5:32 am
    Among the many innovation myths businesses take as givens, I believe the most common and disruptive one is “innovation doesn’t apply to my role”. When this is the case in most organizations, and when just one-fifth of employees report believing that their workplaces strongly value them; it’s worth asking,  “Is innovation everyone’s job?” And what would make employees feel they are innovators? In a traditional organization, innovation isn’t everyone’s job. But in a maverick organization, it’s a given that everyone sees his/herself as…
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    Think Primed | Innovation Performance Consulting

  • Hooray for Failure – Episode 8 – Matt Hunt

    Andrew (Drew)
    6 Nov 2014 | 8:47 am
    In this episode of Hooray for Failure we chat with Minneapolis-St Paul Minnesota-based innovation practitioner, Matt Hunt, Founder and President of consultancy Stanford and Griggs. With over 20 years of business and technology experience he has a demonstrated excellence in business strategy, innovation, and leadership development with large companies, small companies and non-profit organizations. I had […]
  • Why the leaking of New York Times Innovation Report is a gift—to itself

    Andrew (Drew)
    23 May 2014 | 12:50 pm
    Certain sections of the Internet worked themselves into a lather this week over the “leaked” internal report on innovation at the New York Times. What followed was a broad cross-section of responses ranging from, “they just don’t get it,” to, “here’s what they need to do to fix it,” and, “here’s what it means as […]
  • Hooray for Failure – Episode 7 – April Ennis

    Andrew (Drew)
    12 May 2014 | 12:15 pm
    In this episode of Hooray for Failure we chat with Prince Edward Island-based, April Ennis, the founder of Pure PEI — a site dedicated to celebrating Canada’s smallest province. We explore fear of personal failure and lessons learned from failure even though they suck. We also explore the philosophy of failure as a learning opportunity and how some […]
  • Hooray for Failure – Episode 6 – Jake Johnson

    Andrew (Drew)
    10 Mar 2014 | 2:41 pm
    In this episode of Hooray for Failure we chat with Seattle-based, Jake Johnson, the Director of Brand Experience at Phinney Bischoff who wrote an amazing blog post at Medium about his son’s response to failure. We explore fear of failure, the failure associated with learning as a child, and the way in which society at large demonizes failure. It was […]
  • Hooray for Failure – Episode 5 – Ishita Gupta

    Andrew (Drew)
    22 Jan 2014 | 9:37 am
    In this episode of Hooray for Failure we explore the power of fear and how it drives our behavior away from failure with the delightful Ishita Gupta. Ishita  is founder of Fear.less Magazine and Ishita Gupta Media. Fear.less has been called “Fast Company meets Oprah” by its 15,000+ readers, and is the leading digital magazine featuring best-known names in […]
 
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    TalentCulture

  • Being Great Means Being Grateful

    Deidre Paknad
    21 Nov 2014 | 12:00 pm
    It’s Friday and you’ve probably had a long week and a long day. Maybe you’re ready to call it a week or you’re bogged down in how much work you’re going to take home for the weekend. Either way, NOW is the perfect time to experience gratitude. It’s the ultimate win/win: we feel great when we experience gratitude and, when we share it, other people feel great too. If you’re a team leader, valuing your team is an essential part of your job; our teams do their best when they know they’re valued and get regular feedback (and so do we). But if you’re human, you know…
  • #TChat Preview: Anniversary Show And Employee-Employer Relationship

    TalentCulture Team + Guests
    20 Nov 2014 | 1:49 pm
    The TalentCulture #TChat Show will take a break for Thanksgiving, but will be back live on Wednesday, December 3, 2014, from 7-8 pm ET (4-5 pm PT). The #TChat radio portion runs the first 30 minutes from 7-7:30 pm ET, followed by the #TChat Twitter chat from 7:30-8 pm ET. Last week we talked about the challenges of enabling a talent management strategy with technology, and in our next show we’re going to talk about the future of the employee-employer relationship — and celebrate the TalentCulture #TChat Show’s 4-year anniversary! We keep talking incessantly about how bad the…
  • Follow Stand-Up Comedy To Become Better Presenter

    Norah Abraham
    20 Nov 2014 | 12:00 pm
    When you’re trying to hone your speaking and presentation skills, it’s always a good idea to turn to the pros as examples. But who would you consider to be great presenters? You’ll find that stand-up comedians are great at public speaking and have great tips and methods that can be used to make your presentations memorable. Tell a Story What makes people remember things we say? Storytelling is a primal technique we have used for centuries to make the audience remember events and people. The idea here is to get people to feel an emotion, so that a connection is made with what you’re…
  • #TChat Recap: The Impact Of Talent Management Technology

    Meghan M. Biro
    20 Nov 2014 | 6:30 am
    The Impact Of Talent Management Technology There’s never a topic we’re not passionate about on #TChat. This week, we discussed another buzz worthy topic about the impact of talent management technology on the World of Work. Yes, we know that managing talent is on everyone’s mind. And why wouldn’t it be? Talent is an asset. People are an asset. Organizations are starting to see the “bigger picture,” but it’s finding a way to manage this big picture that’s creating a challenge for decision-makers. This week’s guests: Margaret Wood, HR Generalist at Kay Flo; and Tom…
  • Thanksgiving Shifts? Select Stores Say No

    Great Rated!™
    19 Nov 2014 | 9:18 am
    By Kim Peters The Christmas shopping season has now grown so long, it’s officially bumped into Thanksgiving. Macy’s has announced it will begin its Black Friday sales at 6 p.m. on Nov. 27, before the leftovers even have a chance to get cold. Kohl’s and Sears followed suit and will open at the same time. J.C. Penney went a step further and announced it will open at 5 p.m., while Kmart plans to begin its Black Friday push on Thanksgiving before the break of dawn. Even as this year marked yet another encroachment into retail employees’ holidays, it’s also been notable…
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    Pacific-Tier Communications LLC

  • Wiring the Sierras

    Administrator
    20 Nov 2014 | 11:28 am
    Inyo County, the second largest county in California, is ready to jumpstart the process of delivering a true broad band infrastructure to business and residences within the Owens Valley.  The plan, called the 21st Century Obsidian Project, envisions delivering a fiber infrastructure to all residents of Inyo County and other surrounding areas along the Eastern Sierras and parts of Death Valley. According to the project RFP, the project goal is “an operating, economically sustainable, Open Access, Fiber-to-the-Premise, gigabit network serving the Owens Valley and select neighboring…
  • It is Time to Get Serious about Architecting ICT

    Administrator
    16 Sep 2014 | 1:27 pm
    Just finished another ICT-related technical assistance visit with a developing country government. Even in mid-2014, I spend a large amount of time teaching basic principles of enterprise architecture, and the need for adding form and structure to ICT strategies. Service-oriented architectures (SOA) have been around for quite a long time, with some references going back to the 1980s. ITIL, COBIT, TOGAF, and other ICT standards or recommendations have been around for quite a long time as well, with training and certifications part of nearly every professional development program. So why is the…
  • ICT Training Development Survey

    Administrator
    4 Aug 2014 | 11:02 am
    Pacific-Tier Communications LLC is preparing our ICT courseware development plan for 2015.  We would be very grateful if you took a minute and filled out the following linked survey. We are not collecting any personal or location information – just interested in what your organization would find useful for professional ICT training and courseware. Thanks for your support! If you have any questions, please send us a note at info@pacific-tier.com
  • Asian Carrier’s Conference 2013 Kicks Off in Cebu

    Administrator
    3 Sep 2013 | 9:35 pm
    The 2013 ACC kicked off on Tuesday morning with an acknowledgement by Philippine Long Distance Telecommunications (PLDT) CEO Napolean L. Nazareno that “we’re going through a profound and painful transformation to digital technologies.”  He continued to explain that in addition to making the move to a digital corporate culture and architecture that for traditional telcos to succeed they will need to “master new skills, including new partnership skills.” That direction drives a line straight down the middle of attendees at the conference.  Surprisingly, many companies attending and…
  • What Value Can I Expect from Cloud Computing Training?

    Administrator
    30 Aug 2013 | 6:31 pm
    Normally, when we think of technical-related training, images of rooms loaded with switches, routers, and servers might come to mind.    Cloud computing is different.  In reality, cloud computing is not a technology, but rather a framework employing a variety of technologies – most notably virtualization, to solve business problems or enable opportunities. From our own practice, the majority of cloud training students represent non-technical careers and positions. Our training does follow the CompTIA Cloud Essentials course criterion, and is not a technical course, so the non-technical…
 
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    Front End of Innovation Blog

  • Collaboration & Chaos: How to Manage Innovation & Leadership in Complex Systems?

    21 Nov 2014 | 3:00 am
    Many of our past Front End of Innovation (FEI) attendees in the US and the EMEA have been fortunate enough to hear a keynote from Christer Windeløv-Lidzélius, Director, The Kaos Pilots – International School of New Business Design & Social Innovation.Photo Credit: Øystein Eugene Hermstad
As one of our most popular and though-provoking past speakers, we are so excited to be able to support him in the next phase of his innovation journey. We invite the FEI community to partake in his PhD study around innovation and leadership in complex systems - seen through the lens of…
  • Does Your Organization Really Want Disruptive Innovation?

    18 Nov 2014 | 7:17 am
    I was recently at lunch with an innovation leader of a Fortune 500 organization. He is a super smart guy and also a great person to “chew the fat” on strategic issues with. We were talking about the desire from his leadership to focus on supporting the development of disruptive ideas. While this is a really valid topic and there is much talk of the value of disruptive organizations and their ideas, we debated the ability of large, complex organizations to support disruptive thinking. As you are likely aware, disruptive innovation has been the holy grail of success for corporate leadership…
  • This Week in Innovation: 11/10/14 - 11/14/14

    15 Nov 2014 | 2:30 am
    Dan Formosa: 9 Things To Stop Doing In InnovationDisruption Signals Multi-Billion Dollar Opportunities: Tapping into convergence possibilities in a market worth $2.8 trillion over the next 5 yearsWhy Innovation Is More Than a Buzzword: It's a Necessity, Companies with in top quartile for innovation see higher growth rates5 Lessons For Funding Innovation for Social Change Innovation In Alcohol: Making Non-Alcoholic beer Non-AwfulRobo-Boom, Betting You'll Let Robots Into Your Wallet: Innovation in financial servicesBitCoin 101: Why It's Attracting Wall Street InvestmentCan Innovation Cause…
  • Funding Innovation: The Human Endeavor

    12 Nov 2014 | 4:00 am
    To be willing to march into hell for a heavenly cause... -- Don Quixote, Man of La ManchaPick any blog about innovation, and you will see an article on the importance of failure. While most discuss how critical it is to fail, I beg to differ, and what most people are referring to with failure is actually just the prototyping process. We know that we will need multiple iterations in order to be successful, and we accept the "failures" as standard interim steps to innovation.And yet, we don't put our money into supporting and publicizing prototypes.What companies want to buy into…
  • Beyond the Innovation Boundaries: Inside Vienna's Most Innovative Organizations

    11 Nov 2014 | 2:00 am
    Championing and fueling innovation progress isn't easy. In theory, it sounds easy enough and lots of people talk about it and ways to do it, in practice, however, it’s anything but. It’s the common denominator, the struggle all innovators share. Don't go at it alone.According to a recent international study, Vienna is the “smartest” major city in the world. This year at the Front End of Innovation EMEA, we invite you to go beyond the lecture hall and outside the conference walls as you visit the offices of some of Vienna’s most innovative organizations and explore their innovation…
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    The Discipline of Innovation Blog

  • Two Ways to Deal With Innovation Uncertainty More Effectively

    Tim Kastelle
    20 Nov 2014 | 3:05 am
    Is Innovation Risky or Uncertain? If we’re trying to do something genuinely new, then we can’t know in advance whether or not our idea will work. We face this problem every time we try to innovate. This introduces a problem – we mix up risk and uncertainty. Risk is when we know the odds of success in advance. If we face risk, we can make a calculation of the expected payoff versus the cost, and then make a rational decision about whether or not we should accept the risk. That’s not what we face when we innovate. We face uncertainty. Uncertainty is when we not only…
  • Having a “Risk Averse Culture” Increases Your Risk

    Tim Kastelle
    18 Nov 2014 | 11:07 pm
    The Worst Excuse for Avoiding Innovation The most common objection I get from when we talk about the necessity of innovation is: “But I can’t innovate, we have a risk-averse culture.” I can’t tell you how sick of hearing this I am – it’s a terrible excuse for not trying out new ideas. I’m currently running a Lean LaunchPad course with six teams of researchers who are trying to build effective business models to support their scientific work.  During the last set of team presentations, one of the groups got up and said: We did some interviews, and…
  • All of Our Innovation Barriers Are Self-Inflicted – Reflections on the Drucker Forum

    Tim Kastelle
    17 Nov 2014 | 1:09 am
    What should management look like today – and tomorrow? I just got back to Australia from the 6th Global Drucker Forum that took place over the weekend, where these two questions (and others!) were addressed. Drucker was a great thinker, and one of his pieces inspired the title for this blog – so I was excited to go to the event.  Richard Straub and his team put together a great event this year.  I learned a lot, and, more importantly, got to spend some time with some awesome people over the days that I was there.  Here are some of my thoughts triggered by the event. Highlights…
  • How Should We Organise for the Social Era?

    Tim Kastelle
    27 Oct 2014 | 12:07 am
    Welcome to the Knowledge Economy What do organisations do? For a long time, we’ve thought about them as machines for building things. But there’s good evidence that this is no longer a good way to think about them. Consider this from Alex Pentland’s book Social Physics (page 105, emphasis added): The social physics view of organizations focuses on patterns of interaction acting as a kind of “idea machine” to carry out the necessary tasks of idea discovery, integration and decision making.  Leaders can increase its performance by promoting healthy patterns of…
  • The Innovator’s Hypothesis: Michael Schrage Tells Us How to Take the First Step

    Tim Kastelle
    12 Oct 2014 | 4:12 am
    Imagine that your organisation currently doesn’t innovate at all, but you’d like to do more (this might not be much of a stretch for some of you). What’s the best first step? Many organisations start with strategy. After all, we can’t innovate without a plan, right? Others will jump straight into forming an innovation team and telling them to start innovating. Some will take a light touch, and just have the CEO to tell everyone to innovate more because it’s really important. None of the these are the best first step. None of these create action. Experiments…
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    15inno

  • Strategy or Innovation: What Comes First?

    Stefan Lindegaard
    18 Nov 2014 | 6:47 am
    While working and researching on how to better train and educate executives on innovation, I got into an interesting discussion with a corporate innovation leader on the role of strategy in the context of innovation. The essence of the discussion circled around the issue of whether strategy leads innovation or whether the need for innovation leads strategy. Personally, I think strategy comes first as this set the overall direction of the company, but I liked that we had to think about this as it tells us that innovation is now a central part of so many companies and thus it has a big impact…
  • Changes at Work: How Fast and Why Do New Employees Lose Their New Perspectives and Fresh Thinking?

    Stefan Lindegaard
    17 Nov 2014 | 1:54 pm
    We all know them. The employees who have been long enough at their workplace that they start to develop antibodies and off-the-back reactions to new things. Do the below snippets sound familiar? “We already did that a few years ago and it did not work out.” “I don’t think this will work because the guys in sales/marketing just don’t understand this stuff.” “Our executives and managers do not like such initiatives. No reason to even suggest that idea to them.” There is a fine balance between being realistic and being a skeptic and sometimes we need to better understand why and…
  • 3 Successful Open Innovation Cases: GE, Samsung and LEGO

    Stefan Lindegaard
    15 Nov 2014 | 12:21 pm
    The idea of open innovation is still fairly new, but we are starting to see a range of companies that are getting value out of their efforts with this new paradigm shift. GE, LEGO and Samsung are three companies worth looking into not only because of their apparent success with their open innovation initiatives, but also because they seem to be willing to experiment with the innovation processes themselves. This is a key requisite for innovation success in the future. Experimentation needs to go further than just products, services or technologies; you also need to innovate on how you…
  • The Value of Internal Networks for Corporate Innovation Programs – Twitter Chat, Nov 20

    Stefan Lindegaard
    11 Nov 2014 | 12:09 am
    Twitter Chat: The Value of Internal Networks for Corporate Innovation Programs – join the dialogue with Stefan Lindegaard & Anthony Ferrier Thursday, November 20 at 11.00am (New York time) The topic: This Twitter Chat examines the growing trend of companies building strong employee-focused networks in order to support their innovation efforts. These employee networks can enhance the success of (open) innovation efforts by providing a pool of resources that can actively support and develop new thinking into the organization. The questions: You are of course welcome to ask your own…
  • Training and Educating Executives on Innovation

    Stefan Lindegaard
    4 Nov 2014 | 6:22 am
    As companies are about to ramp up their corporate innovation capabilities, we are going seeing a renewed focus on the training and education of all employees within an organization. A corporate innovation team in partnership with the corporate HR team most often performs this important function, but I sense that it is fair to ask whether the people in charge for this are fully up to task. The reason for this question is based on two things. First, the world of business and innovation has changed dramatically over the last 5 years. The key reason for innovation today seems to be speed in the…
 
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    Innovation Speaker

  • Innovation and Disruptive Necessity

    Robert Brands
    18 Nov 2014 | 8:53 am
    Is the world getting smaller, or are we seeing further?   Today we stand on the shoulders of giants in a rapidly changing world. In order to gain the competitive edge needed to stay relevant, it... Visit our Innovation-Innovation coach website today! http://www.innovationcoach.com/
  • Innovation Coach Workshop Philadelphia

    Robert Brands
    30 Oct 2014 | 5:00 am
       Are you a small to mid-sized manufacturing company and concerned that how you currently manage innovation and new product development is not optimized to provide continued growth in revenue and... Visit our Innovation-Innovation coach website today! http://www.innovationcoach.com/
  • Innovation ROI: The Tough Questions

    Robert Brands
    26 Oct 2014 | 9:30 pm
    Some things are easier to measure than others. For example, an objective such as lower cost of goods sold, or improved revenue is relatively easy to measure. Strategic objectives on the other hand... Visit our Innovation-Innovation coach website today! http://www.innovationcoach.com/
  • Best of 2014: Brands & Company Coral Springs Award

    Robert Brands
    12 Oct 2014 | 7:35 am
    Thanks Coral Springs!   Press Release FOR IMMEDIATE RELEASE Brands & Company, LLC D.B.a Innovationcoach Receives 2014 Best of Coral Springs Award Coral Springs Award Program Honors the... Visit our Innovation-Innovation coach website today! http://www.innovationcoach.com/
  • 10 IMPERATIVES TO SUSTAIN INNOVATION – All in one place

    Robert Brands
    5 Oct 2014 | 2:56 pm
    “In the 17th century, Innovators didn’t get accolades. They got their ears cut off.” – Emma Green The competitive marketplace of the 21st century has brought with it a new connotation of the... Visit our Innovation-Innovation coach website today! http://www.innovationcoach.com/
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    Paul4innovating's Blog

  • Is the balance in innovation activity about to change?

    paul4innovating
    23 Nov 2014 | 12:58 am
    Is digital technology we see emerging today going to be able to provide the positive tension between rational and randomness that takes place in our innovation activities today? Will digital begin to dominate our innovation thinking, will we lose this randomness, this spark of human creativity or will it be allowing this to connect multiple strands in new, more exciting ways? How are we going to adjust to the changing way technology will impose itself on our innovation activities and needs? How will all this Mobile Connectivity, Cloud Computing, Social Media, Crowdsourcing, Internet of…
  • As new digital technology dawns for innovation

    paul4innovating
    22 Nov 2014 | 12:46 am
    Digital Technology is significantly challenging organizations to re-think and re-equip due to the emergence of big data, smart mobile connectivity, social media, cloud, analytics and the growing commercialization. These are all driving external technology change, all clearly pointing towards a significant disruption of the existing ways we conduct business internally. So we need to ask “how are we going to take advantage of the potential business transformation?” The issue is how to capitalize and create the value from all this change for innovation and performance enhancement?
  • Questioning internally those many product failures

    paul4innovating
    21 Nov 2014 | 3:51 am
    There is a variety of different views on our product failure rates. According to some, the failure rate for new products launched for instance in the grocery sector is 70 to 80 percent in the US. For smaller US food businesses launching new products, the success rate is even lower around 11 percent. These are really high failure rates but is this a myth or reality? How does your organization evaluate product failures? Do you really want to talk about them? Organizations continue to push for business growth by launching wave upon wave of new products, yet many end up as just hardly ripples. We…
  • The proliferation of transitory moments are ahead

    paul4innovating
    12 Nov 2014 | 3:33 am
    Recently I was reading that up to now, each digital technology change was a separate era but today we are facing something seemingly different, a collision, a whole mash-up of disparate technologies and systems, that  seem to be heading for such an explosion of change, a post-digital transformation. This merging of cloud, big data, social, and the internet of things is becoming the new system of discovery according to some. Others call it the crossroads where the post-digital reality of bringing together the cloud, mobile, interconnected devices, data analytics and embedded intelligence are…
  • Smart, Connected Products Will Radically Alter the Value Proposition.

    paul4innovating
    6 Nov 2014 | 7:27 am
    Marketing has worked for years in framing the marketing mix on the classic 4P theory of product, price, promotion and place for finding its value proposition. Then this was extended for the need to bring in the service aspect, by becoming the 7P,  adding physical evidence, people and process onto the original 4p. Then this was updated in the nineties to become people, process, programs and performance. Great as this maybe in its  ‘progressive’ evolution these are totally inadequate to ‘serve’ today’s world of smart, connected products. Product design has become hyper,…
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    Game-Changer

  • To change the game, change the business model

    Jorge
    20 Nov 2014 | 5:05 am
    Yesterday, I was a judge for a showcase of projects from marketing students of a local university. Most of the projects that were pitched are apps that exist elsewhere in some form; nothing game-changing. There were many common innovation myths that were present in many of the pitches, such as “our competitive advantage is being the first ones in Mexico”, “our competitive advantage is there isn’t something like this anywhere”, “our competitive advantage is we have no competition”. First of all, being first doesn’t matter; being right does.
  • People pay to get wet

    Jorge
    17 Nov 2014 | 5:28 am
    Make a splash in the short-term or play for the future? In business, there is a constant tension between playing to win right now and making bets to be relevant in the future. Most focus only on the former, while innovators do both; at the same time. This same tension exists in the sports business where GM’s must constantly evaluate their roster to build for the now and the future. But, not only are GM’s pressured to create roster wins and that lasts, they are also pressured to build a team people will pay to see. There is a scene in the film Draft Day where Kevin Costner’s…
  • How do you know which rules are worth breaking?

    Jorge
    14 Nov 2014 | 4:57 am
    Want to spark innovation? Kill some stupid rules. That was one the messages I communicated to a worldwide audience last week while doing a webinar about why it’s ok to break rules if it makes things better. After the webinar portion of the program was done, we had a short Q&A session and one listener asked about knowing when a rule is ready to be broken; a common question that doesn’t have a clear approach. Here are three approaches you can use to identify stupid rules worth breaking: Intuitively. As a rogue maverick I’ve gone about identifying and killing stupid rules…
  • Interstellar: the power of an unlikely collaboration yields scientific discovery

    Jorge
    10 Nov 2014 | 5:05 am
    Christopher Nolan’s Interstellar is a fantastic movie, science and fantasy will entertain you. Go watch it! But this blog isn’t about the movie per se, it is about how they made both the worm hole and black hole models realistic. This is the classic case of a happy accident where none of the collaborators knew what was going to happen when they brought their collective talents together. To me, what is interesting is that in collaborating with well known Astor-physicist Kip Thorne, the special effects team made a fascinating discovery about black holes: The visualizations are…
  • Want people to believe innovation applies to their role? Give them a reason to care

    Jorge
    6 Nov 2014 | 5:32 am
    Among the many innovation myths businesses take as givens, I believe the most common and disruptive one is “innovation doesn’t apply to my role”. When this is the case in most organizations, and when just one-fifth of employees report believing that their workplaces strongly value them; it’s worth asking,  “Is innovation everyone’s job?” And what would make employees feel they are innovators? In a traditional organization, innovation isn’t everyone’s job. But in a maverick organization, it’s a given that everyone sees his/herself as…
 
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    The Discipline of Innovation Blog

  • Two Ways to Deal With Innovation Uncertainty More Effectively

    Tim Kastelle
    20 Nov 2014 | 3:05 am
    Is Innovation Risky or Uncertain? If we’re trying to do something genuinely new, then we can’t know in advance whether or not our idea will work. We face this problem every time we try to innovate. This introduces a problem – we mix up risk and uncertainty. Risk is when we know the odds of success in advance. If we face risk, we can make a calculation of the expected payoff versus the cost, and then make a rational decision about whether or not we should accept the risk. That’s not what we face when we innovate. We face uncertainty. Uncertainty is when we not only…
  • Having a “Risk Averse Culture” Increases Your Risk

    Tim Kastelle
    18 Nov 2014 | 11:07 pm
    The Worst Excuse for Avoiding Innovation The most common objection I get from when we talk about the necessity of innovation is: “But I can’t innovate, we have a risk-averse culture.” I can’t tell you how sick of hearing this I am – it’s a terrible excuse for not trying out new ideas. I’m currently running a Lean LaunchPad course with six teams of researchers who are trying to build effective business models to support their scientific work.  During the last set of team presentations, one of the groups got up and said: We did some interviews, and…
  • All of Our Innovation Barriers Are Self-Inflicted – Reflections on the Drucker Forum

    Tim Kastelle
    17 Nov 2014 | 1:09 am
    What should management look like today – and tomorrow? I just got back to Australia from the 6th Global Drucker Forum that took place over the weekend, where these two questions (and others!) were addressed. Drucker was a great thinker, and one of his pieces inspired the title for this blog – so I was excited to go to the event.  Richard Straub and his team put together a great event this year.  I learned a lot, and, more importantly, got to spend some time with some awesome people over the days that I was there.  Here are some of my thoughts triggered by the event. Highlights…
  • How Should We Organise for the Social Era?

    Tim Kastelle
    27 Oct 2014 | 12:07 am
    Welcome to the Knowledge Economy What do organisations do? For a long time, we’ve thought about them as machines for building things. But there’s good evidence that this is no longer a good way to think about them. Consider this from Alex Pentland’s book Social Physics (page 105, emphasis added): The social physics view of organizations focuses on patterns of interaction acting as a kind of “idea machine” to carry out the necessary tasks of idea discovery, integration and decision making.  Leaders can increase its performance by promoting healthy patterns of…
  • The Innovator’s Hypothesis: Michael Schrage Tells Us How to Take the First Step

    Tim Kastelle
    12 Oct 2014 | 4:12 am
    Imagine that your organisation currently doesn’t innovate at all, but you’d like to do more (this might not be much of a stretch for some of you). What’s the best first step? Many organisations start with strategy. After all, we can’t innovate without a plan, right? Others will jump straight into forming an innovation team and telling them to start innovating. Some will take a light touch, and just have the CEO to tell everyone to innovate more because it’s really important. None of the these are the best first step. None of these create action. Experiments…
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    URENIO Watch

  • Developing apps for smart cities

    Nicos Komninos
    17 Nov 2014 | 11:55 pm
    FIWARE seeks to provide an open, public and royalty-free architecture that allows developers, service providers, enterprises and other organizations to develop applications  that satisfy their needs while still being open and innovative. Among the FIWARE pillars is the Future Internet Accelerators... [[ This is a content summary only. Visit URENIO website for full links, other content, and more! ]]
  • Big data and the future of cities

    Isidoros Passas
    6 Nov 2014 | 3:58 pm
    Grid computing pioneer and big data visionary Charlie Catlett recently delivered a presentation on “Big Data and the Future of Cities” as part of the Argonne OutLoud series, hosted by Argonne National Laboratory. Catlett explores how emerging technologies in high-performance computing, embedded... [[ This is a content summary only. Visit URENIO website for full links, other content, and more! ]]
  • Conference: ICEIRD 2015

    Isidoros Passas
    5 Nov 2014 | 10:58 pm
    The 8th International Conference for Entrepreneurship, Innovation and Regional Development will be held between 18th –and 19th of June 2015 in Sheffield U.K. ICEIRD 2015 brings together academics and practitioners to share knowledge and insight based on the latest research on entrepreneurship,... [[ This is a content summary only. Visit URENIO website for full links, other content, and more! ]]
  • IEEE Smart City Challenge

    Panagiotis Tsarchopoulos
    24 Oct 2014 | 3:43 pm
    IEEE has created the Smart City Challenge, a game that encourages people to share their vision for a better world, city by city. The IEEE wants suggestions for how to design smart cities of the future. Suggestions can include ideas for communication, energy, infrastructure, and transportation. The... [[ This is a content summary only. Visit URENIO website for full links, other content, and more! ]]
  • Future Cities: UK Capabilities for Urban Innovation

    Panagiotis Tsarchopoulos
    24 Oct 2014 | 3:25 pm
    This report provides an overview of the UK’s capabilities for urban innovation by illustrating examples of activities led by businesses, universities and research institutions, and city governments and other civic organisations. Through case studies the report highlights the exportable products and... [[ This is a content summary only. Visit URENIO website for full links, other content, and more! ]]
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    EYES IN

  • Raise Money For Your Dream Project With Fund Surf

    Vivian van Dijk
    23 Nov 2014 | 7:00 pm
    Fund Surf is an incredible online tool for creative people looking to start up a company, host an event, or get started on a new innovative project. The post Raise Money For Your Dream Project With Fund Surf appeared first on EYES IN.
  • Tanay Jackson Releases Hot New Single Addicted

    Vivian van Dijk
    23 Nov 2014 | 5:00 pm
    Music lovers, take note: Tanay Jackson is singing and dancing her way into the hearts of millions around the world with her hot new track, 'Addicted'. The post Tanay Jackson Releases Hot New Single Addicted appeared first on EYES IN.
  • Discover Your Next New Passion With Hint.club

    Vivian van Dijk
    22 Nov 2014 | 7:00 pm
    Hint.club is an innovative social platform that helps you discover new online experiences and get involved in things that you never dreamed were possible! The post Discover Your Next New Passion With Hint.club appeared first on EYES IN.
  • Adoptees’ Lost Language Triggers Brain Response

    Vivian van Dijk
    22 Nov 2014 | 5:00 pm
    Brain scans show that children adopted from China as babies still unconsciously recognize Chinese sounds as language more than a decade later. The post Adoptees’ Lost Language Triggers Brain Response appeared first on EYES IN.
  • Fitt App: Share, Rate Fashion in Your Social Network

    Vivian van Dijk
    21 Nov 2014 | 5:00 pm
    Fitt App is an innovative new app from Paris, France, that lets shoppers share hot new deals that they see. The post Fitt App: Share, Rate Fashion in Your Social Network appeared first on EYES IN.
 
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    InventHelp Blog

  • Restaurant Innovations That Will Have You Coming Back For Seconds

    Nicole Lininger
    7 Nov 2014 | 1:05 pm
    You may remember a familiar scene from cult-classic Back to the Future, Part II. Middle-aged Marty McFly is at the dinner table with his family, and his mother takes a small disk from a shiny foil packet and pops it into a Black and Decker “Hydrator,” a device that resembles a cross between a microwave and a toaster oven. In about three seconds, a piping hot pizza is ready to be served to the family. Supposedly, this is what 2015 is going to look like. Considering that we’re nearly done with 2014, it’s highly unlikely that we’re going to see Hydrators, hoverboards, or flying…
  • Women Who Made Invention History

    Nicole Lininger
    24 Oct 2014 | 12:14 pm
    Throughout history, and now into the 21st century, famous women inventors have played a vital role in the world of innovation. In fact, women have become increasingly prevalent in the field and are responsible for such momentous advances as windshield wipers, disposable diapers, the first computer language, and the Mars Rover. As a part of our 30th anniversary, InventHelp would like to celebrate some female inventors that have helped to innovate our modern world with their intelligent minds, strong wills, and full hearts. Mary Anderson Anyone who’s ever driven in a rain or snow storm…
  • InventHelp Inventions that are Available in Stores

    Nicole Lininger
    17 Oct 2014 | 11:17 am
    For thirty years, InventHelp has been helping people to submit their ideas to companies in hope of obtaining a good faith review. It all starts with a vision: a product, a service, or even a problem to be solved. This idea turns into a goal- “I want to make it easier.” “I want to help people.” “I want to be renowned.” Perhaps the most rewarding achievement is to have your product patented, licensed, and sold. Although these results don’t happen too often, for some, this has become a reality. Oatey Twist-N-Set Replacement College Flange, available on Oatey Supply Chain Services…
  • 30 Years of Invention and Innovation

    Nicole Lininger
    8 Oct 2014 | 1:16 pm
    As InventHelp celebrates its 30 year anniversary, we honor scientists and inventors who came together to create important innovations that have shaped our world over the past few decades. These great strides have made an enormous impact on our global society, health, economy, and communication. Personal Computers and the World Wide Web Although the history of the personal computer truly started in 1970s, it was not until the late 1980s that “microcomputers,” as they used to be called, were sold in high volumes to the general public. Companies like Apple, Xerox, Tandy, Commodore, and IBM…
  • Hometown Pride: Pittsburgh Innovations

    Nicole Lininger
    3 Oct 2014 | 6:37 am
    Here in Pittsburgh, we have a lot to be proud about: three stellar pro sports teams, awesome fanbases, French-fry and coleslaw topped sandwiches, a “unique” language all our own, a ton of bridges, a booming movie industry, renowned colleges, and…apparently, inventions. InventHelp has made its home in Pittsburgh for 30 years, and some innovations find their roots in the Steel City dating back further than that. The first bridge held by wire cable suspension was built by John Augustus Roebling in 1845. It spanned the Allegheny River at 11th street. George Westinghouse invented the first…
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    Business Strategy Innovation

  • Is Amazon Echo the Answer to Google?

    Braden Kelley
    7 Nov 2014 | 10:07 am
    Today Amazon launched the Echo – an internet appliance with voice recognition and response designed to be to your living room what Siri and Cortana are to your pocket (you ask, it answers). It is a bold move for Amazon … Continue reading →
  • Are You Lying to Your Customers?

    Braden Kelley
    4 Nov 2014 | 5:39 am
    It seems like every company these days is trying to claim that they are innovative, trying to claim that they are customer-centric, trying to claim that their employees are important to them. But are they? Can all this be true? … Continue reading →
  • Where is the Innovation Bonfire the Hottest?

    Braden Kelley
    30 Oct 2014 | 9:47 am
    Now that I’ve finished the book proposal for my second book (which is getting strong initial interest from publishers), I thought it might be interesting to peek in on the Nielsen Bookscan sales numbers on Amazon and look back at … Continue reading →
  • What Change Roles Are Missing?

    Braden Kelley
    23 Oct 2014 | 10:28 am
    I’m gearing up to write a new app and book on organizational change to complement a powerful new visual change toolkit that will be incredibly useful for use in change programs, project and portfolio management, and even innovation, and so … Continue reading →
  • Powering Monday Night Football with Feet?

    Braden Kelley
    15 Oct 2014 | 6:39 pm
    Electricity. It’s not exactly cheap, and in rapidly modernizing countries (or even U.S. municipalities with budget woes) the idea of illuminating a neighborhood soccer field so kids and adults can play at night (especially in a poorer neighborhood), might seem … Continue reading →
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    IdeaFaktory

  • Will Apple Pay Reign Supreme?

    Steve Faktor
    3 Nov 2014 | 6:57 am
    There has never been a more exciting time in payments. Let me re-phrase that. There has never been an exciting time in payments. But if you read tech blogs lately, you’d think we were moments away from revolution. Unless the oppressed proletariat can pay with iPhones, they’ll start pummeling Nobu waiters with pearl-encrusted Prada bags. Screw equality and education reform, give the people what they really want – that satisfying beep at CVS! Since launching Apple Pay, mall hell has broken loose. Bank of America customers are getting double-billed. Some merchants are blocking Apple Pay…
  • Part II – Deep Dive: Apple Pay and The Strange Bedfellows Analysis [free login]

    Steve Faktor
    28 Oct 2014 | 10:33 am
    Apple Pay launched last week with a million cards registered. How did you celebrate? CVS and several other retailers celebrated by disabling all NFC chip payments in anticipation of their own solution, CurrentC…based on my favorite punching bag, QR codes. Finally, the payments space is getting exciting – but not for the reasons everyone thinks.  Sure, NFC and Bitcoin are practically Fifty Shades of Grey compared to credit cards. But it in my years in payments and loyalty innovation, this is the first time new contenders will succeed – and redefine the consumer experience.
  • Microsoft’s Nuclear Option for Mobile

    Steve Faktor
    1 Jul 2014 | 8:08 pm
    The new market share numbers are in for Windows Phone and they’re brutal. According to Kantar Worldpanel, Microsoft’s share dropped from 4.7% to 3.6% in the US by May 2014 vs last year. It’s also declining in Germany, flat-lining in Brazil, and completely vanishing in China. To a heated, two-horse race, Microsoft brought a donkey. That doesn’t mean there’s no hope. After all, how would Juan Valdez get all those coffee beans without his trusty burro? I’ve written extensively about the mobile wars and work with companies fighting them. I sincerely…
  • The Prosperity Paradox

    Steve Faktor
    26 Jun 2014 | 8:36 pm
    (This post originally appeared on LinkedIn) Something stubborn and senseless stands between us and a golden ‘Age of Abundance’. Surprisingly, it’s not gun lovers, Koch brothers, or Honey Boo Boo’s mother. While working on my next book, I stumbled across some powerful ways to solve America’s Prosperity Paradox, which keeps every citizen from basking in Botoxed bliss, like a Bravo housewife.  It’s within our grasp to eliminate debt, end income inequality, and fuel free enterprise.  But like Rocky or Karate Kid, abundance requires a training montage…
  • Entrepreneurship Lessons From 40 Criminals

    Steve Faktor
    11 Jun 2014 | 8:56 pm
    At 6:40pm last night, I entered a room full of criminals. Ex-cons, to be exact. Needless to say, I couldn’t have been more conflicted about where to leave my laptop bag. I got over it by the time the hugging started. You might be wondering, how long after taking mushrooms is it safe to write LinkedIn articles? I assure you, last night was drug-free, purposeful, and life-altering. The event was organized by Defy Ventures, a non-profit that trains ex-cons to be entrepreneurs and productive citizens. For me and about 35 other executive volunteers, the four hours flew by – as did…
 
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    Doblin

  • Beacons for Business Model Innovation

    12 Nov 2014 | 1:10 pm
    by Geoff Tuff and Steve Wunker Business model innovation is a hot topic in management thinking these days, even though there seems to be little agreement about what it looks like and even less about how to discover it. But there is no reason for business model innovation to feel mysterious or hard to achieve. In this article by Doblin’s leader, Geoff Tuff, and co-author Steve Wunker, you’ll learn how using analytic tools that provide better decision-making insights can help you vastly improve your innovation success rate which will help your business model investments generate…
  • Join the Doblin Team

    8 Oct 2014 | 8:01 am
    We are a community of committed and experienced professionals from across multiple disciplines working together to help our clients drive transformation through the discipline of innovation.  We are always looking for top talent to join the Doblin team. Current openings Innovation Insights Advisor - Chicago Innovation Project Manager - Chicago Design Strategy Lead - Chicago Innovation Project Manager - New York Design Strategy Lead - New York In addition to our current openings, we are always looking for talented professionals interested in pursuing a career with Doblin or join our network…
  • Roll up your sleeves for our Chicago Ideas Week Labs

    11 Sep 2014 | 3:04 pm
    
Join Doblin and The Chicago Community Trust for an interactive workshop to explore and activate ideas for improving our communities. On Thursday, October 16, Doblin will host two interactive labs that will jumpstart The Chicago Community Trust’s “collaboratories” initiative to activate ideas for improving Chicago’s communities. Not only will you be introduced to Doblin’s systematic, design-led approach to innovation, you’ll be able to contribute to a real project that will continue on long after Chicago Ideas Week comes to a close. At these Chicago Ideas Week Labs, you will…
  • Watch: Larry Keeley Reveals Innovation Secrets on Bloomberg TV's "Taking Stock"

    29 Jul 2014 | 10:46 am
    What is the secret to innovation effectiveness?  Larry Keeley recently revealed the answer to this question and many others on Bloomberg TV’s “Taking Stock.” "Most innovations are increasingly about the elegant integration of many things, not the invention of one thing." - Larry Keeley During the interview, Larry dispels common myths of innovation, underscores the importance of discipline, and outlines how businesses can avoid innovation’s many pitfalls. Watch the full interview >
  • A Designer's Guide to Crafting Prize Competitions

    24 Jun 2014 | 2:50 pm
    A new report by Doblin helps designers tailor prizes to specific outcomes and increase the effectiveness of challenges. Prizes are powerful tools for innovation because they incentivize a diversity of individuals or organizations to cooperate and compete against each other to solve hard problems. If effectively designed, prizes can generate bold, transformative results. Now, designers have a practical guide in the form of a report co-authored by Doblin’s Jesse Goldhammer and six leading U.S. foundations. DU Press published the report last week. In “The Craft of Incentive Prize…
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    Innovation Speaker

  • Innovation and Disruptive Necessity

    Robert Brands
    18 Nov 2014 | 8:53 am
    Is the world getting smaller, or are we seeing further?   Today we stand on the shoulders of giants in a rapidly changing world. In order to gain the competitive edge needed to stay relevant, it... Visit our Innovation-Innovation coach website today! http://www.innovationcoach.com/
  • Innovation Coach Workshop Philadelphia

    Robert Brands
    30 Oct 2014 | 5:00 am
       Are you a small to mid-sized manufacturing company and concerned that how you currently manage innovation and new product development is not optimized to provide continued growth in revenue and... Visit our Innovation-Innovation coach website today! http://www.innovationcoach.com/
  • Innovation ROI: The Tough Questions

    Robert Brands
    26 Oct 2014 | 9:30 pm
    Some things are easier to measure than others. For example, an objective such as lower cost of goods sold, or improved revenue is relatively easy to measure. Strategic objectives on the other hand... Visit our Innovation-Innovation coach website today! http://www.innovationcoach.com/
  • Best of 2014: Brands & Company Coral Springs Award

    Robert Brands
    12 Oct 2014 | 7:35 am
    Thanks Coral Springs!   Press Release FOR IMMEDIATE RELEASE Brands & Company, LLC D.B.a Innovationcoach Receives 2014 Best of Coral Springs Award Coral Springs Award Program Honors the... Visit our Innovation-Innovation coach website today! http://www.innovationcoach.com/
  • 10 IMPERATIVES TO SUSTAIN INNOVATION – All in one place

    Robert Brands
    5 Oct 2014 | 2:56 pm
    “In the 17th century, Innovators didn’t get accolades. They got their ears cut off.” – Emma Green The competitive marketplace of the 21st century has brought with it a new connotation of the... Visit our Innovation-Innovation coach website today! http://www.innovationcoach.com/
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    strategy+business: INNOVATION

  • A Strategist's Guide to the Internet of Things

    9 Nov 2014 | 10:00 pm
    The most important technology industry trend right now is also the greatest source of new business opportunity. As 50 billion devices connect to the Internet globally, three different types of businesses are jockeying for position: Enablers of underlying technology, Engagers that deliver to customers, and Enhancers that devise value-added services unique to the Internet of Things.
  • Best Business Books 2014: Innovation

    6 Nov 2014 | 10:00 pm
    Greasing the Skids of Invention
  • The Global Innovation 1000: Proven Paths to Innovation Success

    27 Oct 2014 | 10:00 pm
    In this year's 10th anniversary of the Global Innovation 1000 study, we looked back at a decade's worth of data on R&D spending patterns and surveys of innovation executives, and we looked ahead to the next decade, asking our respondents how they expect their innovation practices to evolve. We've identified the core strategies that can improve a company's return on its R&D investment--and we've witnessed some convergence around the key success factors that drive results.
  • When Not to Multitask

    19 Oct 2014 | 10:00 pm
    Nicholas Carr introduces a lesson in generating deeper insights from The Organized Mind, by Daniel J. Levitin.
  • Lessons in Product Design from Modern Warfare--In Pictures

    17 Oct 2014 | 3:00 am
    This slideshow is part of the article "Warfare, Software, and Industrial Design."
 
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    Riverside Innovation Centre » Riverside Innovation Centre

  • H2R Project

    admin
    21 Nov 2014 | 8:29 am
    This week two staff members from the University of Chester’s Riverside Innovation Centre met with colleagues from nine other EU institutions in France, to formulate the next steps in a developing project to engage with a growing number of hard-to-reach adults. These are a specific group of residents from all member EU countries who for various reasons (personal, economic, social or psychological) have shunned both formal and informal learning opportunities. The precise focus of this project is to develop a gamification approach to actively engage such a group in informal learning…
  • High Sheriff’s Awards for Enterprise open for nominations

    admin
    21 Nov 2014 | 3:12 am
    Are you one of the best businesses in Cheshire?   The High Sheriff’s Awards for Enterprise 2014/15, Cheshire’s most prestigious business awards, are now open for entries. The Awards offer thousands of pounds worth of prizes, as well as access to a network of support across Cheshire and great publicity for local businesses. The winners will be announced at a presentation evening on 26 March 2015 in the stunning surroundings of Chester Town Hall. Guests will include business leaders, judges and the finalists.This year’s guest speakers will be Professor Phil Redmond CBE, who received…
  • iDEA

    admin
    20 Nov 2014 | 8:22 am
    HRH The Duke of York and Nominet Trust have launched iDEA, an initiative that supports 14-25 year olds in developing their greatest ideas into a successful digital business venture. Entrants will gain essential digital enterprise and entrepreneurial skills through the competition and can further develop these skills through our online library of industry endorsed badges.   The iDEA competition aims to directly support young people to establish successful digital businesses and develop critical digital and enterprise skills along the way. The iDEA competition runs in three stages once a…
  • RIC helps out at Graduation

    admin
    17 Nov 2014 | 4:00 am
    Eagled-eyed attendees at the recent University of Chester graduation ceremony may have noticed a familiar face amongst the crowd. Our very own IT/AV Technician, Steven Markham, was working with the AV Unit for the week and manning a camera during several of the ceremonies. The AV team produce live streamed footage of all the Graduation ceremonies which is also displayed on TV screens throughout the Cathedral. The complete footage from all cameras is also compiled into DVDs that are available for purchase from the University. The AV team are also responsible for the official event photography…
  • Haylo Theatre – Over The Garden Fence

    admin
    14 Nov 2014 | 8:38 am
    Over The Garden Fence Presented by Haley Riley and Louise Evans (Haylo Theatre) at The Riverside Innovation Centre Castle Drive Chester CH1 1SL 11th December 2014 7:30pm – 8:30pm To book email: hello@riversideinnovation.co.uk Or        Call  01244 515500   ‘Over the Garden Fence’ follows the story of Annabelle and her Gran Dolly. Annabelle and the audience are taken on a nostalgic journey through Grans life, sharing memories of happiness, sorrow and joy. It is a fast paced, uplifting and comical exploration into family, life and relationships that promotes an awareness of…
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    Adam Collier

  • Goals Met at the 2014 Platform Conference

    adam@sciencelayer.com (Adam Collier)
    14 Nov 2014 | 12:00 pm
    I was fortunate enough to attend the Platform conference in beautiful Colorado Springs in early November put on by Michael Hyatt and Ken Davis.  I won the ticket to this conference at the SCORRE conference in May.  This conference was hosted by the Broadmoor Resort and Hotel, I started this post sitting in my 5 star room before the […]
  • Protected: msm

    adam@sciencelayer.com (Adam Collier)
    10 Nov 2014 | 1:02 pm
    There is no excerpt because this is a protected post.
  • 005-Producing ‘Fruit’ … or Just Taking Up Space? [podcast]

    adam@sciencelayer.com (Adam Collier)
    6 Nov 2014 | 7:54 pm
        Announcements: Excited to be headed out to the platform conference in Colorado Springs in a few days. #Platform14 I am remodeling my book manuscript to include both individual and large-scale cooperative Human Creativity. This has been a very slow ramp up process but part I of the book will essentially be the creativity course I […]
  • Protected: Colliers

    adam@sciencelayer.com (Adam Collier)
    6 Nov 2014 | 6:15 pm
    There is no excerpt because this is a protected post.
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    The Innovation Mill

  • Dreaming of Insights

    Nicole Moreo
    19 Nov 2014 | 11:46 am
    There are three things about me you should know. I am a big fan of sleep. I am a huge data nerd (I manage Peppercomm’s research and analytics group). And I’ve gone through years of back pain and major surgery. So you can imagine my delight when Sleep Number announced its new “SleepIQ technology.” Now, your bed can track your sleep patterns, your average breathing rate, your heart rate and your movement. Each morning when you wake up, you get a score letting you know how you slept. At first, I was very excited about possibly purchasing the new SleepIQ technology for my Sleep Number…
  • The Bigger Picture: Why Measurement in Context Can Save Your Report

    Jeffrey Cipriano
    17 Nov 2014 | 2:28 pm
    “Can you boil this down to the three most essential points?” To hear feedback like this on a report you thought you’d finished can be incredibly demoralizing. I had spent about a month redoing this project, running numbers in Excel and building a PowerPoint. When you spend that much time on a work project — so much time you know every little piece of data inside and out — being asked to approach it from a completely different angle can feel like an invalidation of all your time and energy. But then, I realized that this question wasn’t a devaluation of my…
  • Honda Tries to Drive Interest with the Type R

    Deb Brown
    14 Nov 2014 | 11:31 am
    Honda has an interesting way of generating attention for a concept car called the Civic Type R.  The company created two videos each featuring a car representing different “sides” of the same person.  You can view the video here, but make sure you hit the “R” key during the video to get the full effect of what Honda developed. I applaud Honda for trying something innovative, however, I’m not sure it completely works. It does get your attention, which is good. And, I’m sure it was spread from one person to many others. So from that perspective, it was probably successful. Yet,…
  • The New Hybrid Marketing Agency That Has Caught Our Attention

    Sam Ford
    4 Nov 2014 | 6:53 am
    Have you heard about the new “hybrid-marketing agency” out there that may give Peppercomm a run for its money? It’s name is Digitalia, run by Alinah Zamir, Ella Ribas, and Da Suel Kim. They write that “the agency believes in thinking like the end user rather than focusing on the triviality of social shares or links. The key to success is in long-term strategic planning to transform their clients’ marketing departments and ensure that they are seeing results where it matters.” In actuality, Digitalia is an innovative “final project” that these three women put together…
  • Halloween Treats from Top Brands

    Catharine Cody
    31 Oct 2014 | 10:17 am
    As Americans prepare to go trick-or-treating tonight, many brands are taking the opportunity to issue spook-tacular promotions. Here are a few that caught our attention: - Chipotle: Just show up in costume at any participating Chipotle after 5pm and you’ll receive a burrito for only $3. - Petco: Rover receives a real treat – a pound of free dog treats from the Treat Bar throughout October 31st with a $10 purchase and a coupon. - IHOP: Kids can create their own “scary face” pancake for free. - Starbucks: You’ll score a Franken Frappucino or any other grande Frappucino…
 
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    The IdeaConnection Blog

  • Why Problem Solvers Love IdeaConnection

    IdeaConnection
    17 Nov 2014 | 9:48 am
    IdeaConnection’s problem solvers are drawn from diverse disciplines, countries and cultures. They work together in small teams to solve open innovation challenges for businesses and for the common good. At any one time a team could consist of an engineer, biologist, chemist and physicist. In their own words, here are some of the reasons why these brilliant minds enjoy stretching their creative problem solving muscles. “You are stronger when you are more than one and the solution becomes simplified. That was one of the major reasons that drew me to IdeaConnection because it attracts…
  • Crowdsourcing Push to Replace Unpopular Logo Proposal

    IdeaConnection
    10 Nov 2014 | 1:19 pm
    There is discord in the city of Yogyakarta on Java. A proposed logo and slogan for the cultural heart of the Indonesian island has caused such an uproar that citizens want to have a go themselves and crowdsource a new emblem that represents the city. The Problem Yogyakarta is known locally as Jogja and critics of the new gold logo say that the first letter “J” is all wrong and that the city name reads like Togua.  The tagline of “New Life, New Harmony” hasn’t won too many fans either. Critics took to social media to voice their annoyance, using the hashtag…
  • Toymaker’s Open Innovation Success Story

    IdeaConnection
    2 Nov 2014 | 11:59 am
    Toymaker Fisher Price has revealed how its crowdsourcing strategy is paying dividends with the creation of new products at lower cost and in truncated timeframes. At a recent iMedia Summit in Atlanta, Georgia, Olga Patel, Senior Manager of Open Innovation at Mattel (owners of Fisher Price), told the assembled throng about the open innovation success story of its Little People line of toys. Meet the Little People Little People are for pre-schoolers and are small figures with cylindrical bodies that were first launched onto the market in the early 1950s.  The toy brand was looking for two new…
  • Crowdsourced DNA Project to Speed Up Research

    IdeaConnection
    27 Oct 2014 | 11:12 am
    A new crowdsourced citizen science project could speed up some microbial research by nearly 40,000 years. Uncovering Genome Mysteries is a new project being hosted on IBM’s World Community Grid. Researchers are hoping to unlock the biological secrets of marine microbes from all over the world, whether they are in Botany Bay in Australia or the Amazon River in Brazil. Understanding the genetic similarities between microbes could lead to new medicines, new crop technologies and new eco-friendly materials.  And that’s just for starters! The project is hoping to make 20 quadrillion…
  • UAE aims to be a Global Innovation Powerhouse

    IdeaConnection
    20 Oct 2014 | 9:46 am
    The UAE (United Arab Emirates) has set its sights on being one of the most innovative nations in the world within the next seven years.  Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE has launched an ambitious innovation strategy that focuses on seven sectors – education, health, renewable energy, space, technology, transport and water. He also wants to create a national culture that encourages innovation and entrepreneurship. And who would bet against him achieving these ambitions?  After all, it was Sheikh Mohammed’s drive and vision that…
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    Brand Genetics

  • Ten Types of Innovation: The Discipline of Building Breakthroughs

    Paul Marsden
    20 Nov 2014 | 12:00 pm
    Ten Types of Innovation: The Discipline of Building Breakthroughs Author: Larry Keeley, Ryan Pikkel, Brian Quinn and Helen Walters Publisher:  John Wiley & Sons Publication date: 2013 Q: What’s the best way to fail at innovation? A: Do product innovation. This is the controversial message of a new hot book on innovation that’s getting glowing reviews – 10 Types of Innovation by innovation experts Larry Keeley and colleagues. When doing innovation, particularly breakthrough innovation, we need to move beyond product innovation, because products rarely add value –…
  • Miso Tasty – 5 Key Lessons from a Start-Up

    Andrew Christophers
    11 Nov 2014 | 10:04 am
    As innovators we love to engage with new start-ups, to gain insight into what’s fuelling passions and driving growth. Miso Tasty is a striking new premium miso soup – a modern version of the ancient Japanese superfood. Targeting modern busy urbanites, it’s already selling in such well-heeled establishments as Selfridges, Wholefoods and Harvey Nichols. Bonnie Chung is the driving force behind Miso Tasty – so what are her 5 Top Tips from her experience so far? Your brand is your baby: protect it fiercely “Nurture and protect your brand in the same way you would a child; patiently and…
  • New Crowdsight methodology to debut at IIeX Europe 2015

    Tom
    5 Nov 2014 | 1:38 am
    There is insight in money! This is the basis of Brand Genetics’  Crowdsight methodology which uses learnings gathered from crowdfunding to offer a validated window into the ideas and trends that will shape specific markets in the future. We believe this is a pioneering approach that blends foresight and crowdsourcing to help companies get a sense of what’s coming next. So we’re thrilled to have been asked to speak at the Insight Innovation eXchange (IIeX) Europe 2015 – which is set to be two days jam-packed with new thinking, new solutions and new approaches from…
  • Creativity Inc [Speed Summary]

    Paul Marsden
    17 Oct 2014 | 10:45 am
    Creativity, Inc. Overcoming the Unseen Forces That Stand in the Way of True Inspiration Author: Ed Catmull, Amy Wallace Publisher:  Bantam Press Publication date: 2014 Fear’s Dark Force What’s the secret to a successful innovation project? Fail early, fail fast, fail fearlessly. Every early failure is a door that closes on future wasted time, allowing you to focus on opportunities with potential. Just one of the insights shared by Ed Catmull, co-founder with Steve Jobs and John Lasseter of movie hit-machine Pixar Animation Studios (Toy Story, Monsters Inc, Incredibles,…
  • ‘Home-made’ – where old meets new: A Kickstarter insight

    Cliff Fawcett
    10 Oct 2014 | 5:27 am
    Innovation rarely answers a truly new need – rather it improves the way existing needs are met. Kickstarter is a great place to uncover those ‘new ways of doing’. We use Crowdsight to analyse crowdfunding sites and understand those ‘new ways of doing’. One of the strongest trends in food currently is ‘home-made’ and ‘home-crafted’. There is a growing desire by consumers to put their own stamp on the food they eat. From home-baking, to home-pickling to home-brews and beyond its all been done by someone somewhere; what’s new is the ways in which it can be done – and…
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    AmyK International

  • Are you a “sorry” leader?

    AmyK
    29 Oct 2014 | 3:00 pm
    Years ago the question, “What separates the men from the boys?” irritated me. It typically preceded an inane comparative on which of two male adults was more macho than the next guy, but today I find myself saying, “Here’s a great example of what it means to be a grown up, to be a man.” 2014 was the year of the sports man’s apology. Some of these apologies were a lot more sincere than others. Earlier this year Landon Donovan, the face of U.S. soccer and all-time leading scorer was cut from the World Cup. He was none too happy about it, and actually rooted against the U.S. team in…
  • How do you add structure to creativity? It’s not a trick question.

    AmyK
    23 Jul 2014 | 3:26 pm
    Want more creativity and innovation inside your organization? Get less haphazard. Sounds counter intuitive – but hold that thought. Too often people confuse unbridled and accidental with creative and innovative. There’s a reason why Einstein always said he worked better with a deadline. Creativity and innovation need structure. Guardrails help guide our path to the better ideas, the better solutions, the better products, services and systems we want and need. Following a model is an ideal way to create structure. Follow these 5 stages to produce your next brilliant idea and take it to…
  • Hollywood writers have this insider’s secret for Leaders

    AmyK
    15 Jul 2014 | 2:50 pm
    What do high performing company cultures and successful television shows have in common? Just about everything – minus an Emmy and the drama… hopefully. Both a show and a business create a product (or service), both must capture and hold the interest of their customers, both deal with frequently changing variables and both must optimize multi-functional teams. Writers and leaders know this scenario very well – they’re right in the middle of the melee, or so it must seem at times. Both writers and leaders must be creative and often under pressure. If they don’t capture the…
  • Do Your Ideas Pass the 2 Question Test?

    AmyK
    28 May 2014 | 2:05 pm
    What if you created a product or service so cool, so innovative that it actually changed an entire industry? Two companies set out to do just that. One succeeded. One failed. What can we learn from each that could set you and your company on a whole new path to profitable success? Avigilon Corporation, “sees the future” and the future looks profitable. Avigilon is a leader in high-definition (HD) surveillance solutions. They recently acquired VideoIQ, Inc. because of their ability to use technology for real time responses to surveillance. For example, suppose you drove to work one morning…
  • 5 “Next” Practices for a Culture of Innovation

    AmyK
    10 Apr 2014 | 3:05 pm
    Have you heard? Innovation is the key to future success! Right…as it’s stated in approximately 275,000,000 sources – safe to say it’s obvious. What is far less obvious? How. While creativity is most certainly an intimate part of any innovative outcome, it does not always require a gifted artist’s skill. What it does ultimately require is leadership. And, more often than not, the result of innovation will define the leader. Feeling a little pressure? You need to get comfortable with the pressure, for in the words of Brene Brown, “There is no innovation and creativity without…
 
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    Brilliant Ideas » Brilliant Ideas

  • Before I die I want to…

    Michael
    21 Nov 2014 | 3:59 am
    This is a brilliant idea. A wall that allows people to describe what they would like before they die. You can see the whole story behind this idea on this brilliant TedTalks The post Before I die I want to… appeared first on Brilliant Ideas.
  • Open Mic presentation is Live

    Michael
    10 Nov 2014 | 12:20 am
    My Open Mic presentation at the Disruptive Innovation Festival is now live How large organisations can innovate like start-ups. Enjoy. The post Open Mic presentation is Live appeared first on Brilliant Ideas.
  • No room to fail, no room to innovate

    Michael
    7 Nov 2014 | 1:22 am
    One of the take-away comments from a panel discussion on sustainability at the Innovate UK conference was from Jennifer Clark, Director of Environment at the construction firm Skanska and she said, “if there’s no room to fail, there’s no room to innovate” (because innovation, in its very nature, requires failure). I’d never heard it put so clearly and it’s absolutely true. One perfect example of this is one of my largest clients. They have recognised that one area where they have successfully innovated in is in their bidding process. Now they need to win business so it’s not in…
  • Brilliant Idea #235. Green vehicles, green lights

    Michael
    7 Nov 2014 | 1:09 am
    I use the cycle share scheme (known as Boris Bikes after Mayor Boris Johnson) whenever I can in London. One consequence of using the bikes however is that you spend a lot of time behind buses. When you get stuck behind the old diesel buses spewing-out dirty fumes it’s horrible and you really appreciate the new generation of ‘green’ electric buses. Brilliant Idea #235 is that these green buses create a moving pathway through the traffic by programming the traffic lights to go green for green vehicles.   The post Brilliant Idea #235. Green vehicles, green lights…
  • Brilliant Idea #234. The comfy Guitar

    Michael
    4 Nov 2014 | 2:26 am
    The basic design of the guitar has hardly changed in hundreds of years. What else can you think of that people use everyday that has broadly stayed the same for centuries? Brilliant Idea #234 aims to solve one of the most important problems with a guitar – and especially when people are learning which is that its shape is informed by the available manufacturing processes a few hundreds of years ago rather than what is comfortable and ergonimically useful. Two things; 1. You see the girl’s right arm sitting on the guitar? I would slant that part of the guitar to it is more…
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    Destination Innovation

  • Value Chain Analysis

    admin
    21 Nov 2014 | 12:46 am
    Do you want to innovate with your service or process?  Here is an effective method which I use on innovation workshops. It involves analysing and questioning every stage of your procedure.  Start by breaking the customer journey down into separate stages starting with when the client first encounters you or your brand through to them completing the transaction and any follow-up steps. Draw this as a block diagram and include as many steps as you can, both internal and external. Now for each stage ask the following five questions in depth: 1. What is the purpose of this step? 2. What…
  • Everybody needs a Book of Successes

    admin
    11 Nov 2014 | 2:56 pm
    Do you ever feel overwhelmed, lethargic or depressed? Most people do from time to time. Here is a simple thing that you can do to reinforce your motivation and self-confidence. Read your book of successes. Of course before you read it you must write it. Take a blank piece of paper or start with a blank document on your computer. Now list out all the things that you have achieved going right back to your childhood. You might have performed in a school play, won a competition, played for the soccer team or passed a piano exam. Include any academic or work related successes. Take your time and…
  • How to Fight the Fear of Change

    admin
    31 Oct 2014 | 10:14 am
    People are naturally apprehensive about change. They fear the unknown. There is a reluctance to take risks. This can be particularly true in a successful enterprise. Success can be an enemy of innovation. Why mess with a model that works? There is little incentive to take risks and try new things. But even successful companies are at risk if they stand still.  Smith Corona was very successful making typewriters but the advent of word processors proved fatal.  Kodak and Polaroid  were leaders in their fields but digital camera technology made them obsolete. Overcoming the fear of change is…
  • Eight Must-See Sights in New York

    admin
    31 Oct 2014 | 9:35 am
    Brooklyn Bridge The occasional visitor to New York City can easily be overwhelmed by the size and range of attractions that are on offer. To make things a little easier here is my choice of top places to visit on a weekend in Manhattan. 1. The Brooklyn Bridge. For 20 years after it was opened in 1883 this was the largest and longest suspension bridge in the world. It spans the East River joining Manhattan with Brooklyn. The walk is a wonderful stroll along a wooden boardwalk with the traffic racing below. It affords splendid views over the Financial District, the Midtown Skyscrapers and out…
  • The Innovation Process at Tesco

    admin
    31 Oct 2014 | 9:16 am
    Angela Maurer, Head of Tesco Labs, spoke on Innovation at Tesco at the recent CIO Summit in London.  She said that they start with two sources of input – customer needs and future forces.  Customer needs include those of internal departments and stores as well as shoppers.  Future forces include technical, societal, fashion and demographic trends.  Using insights from these two areas they brainstorm with diverse groups to generate a large number of ideas.  The best ideas are selected and moved rapidly into concept development.  The concepts are validated with customers.  The next…
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    empatico.us

  • Yakkity Yak

    rnadworny
    11 Nov 2014 | 8:33 am
    You never really learn much from hearing yourself talk. – George Clooney We all looked forward to the meeting. We were presenting the culmination of a design project and were eager to hear how the various stakeholders responded. Eager doesn’t do it justice; since we had engaged all of the stakeholders in various design workshops, we wondered if they would recognize their part in the work. There were a few new people in the room. One worked with our client but hadn’t participated in our design process. Another was a consultant who had nothing to do with the client or project, but was…
  • The Fear of “I Don’t Know”

    rnadworny
    30 Oct 2014 | 6:42 am
    “I don’t know.”  Three simple words. Those words impel otherwise intelligent adults in two opposite directions. One group finds energy in those words and is excited to explore. I call these the Detectives. Detectives look for clues. Detectives make and test assumptions. Detectives imagine different scenarios and see which ones make sense and which ones don’t. The Detectives are in the minority. The other group feels paralyzed by those words. I call these the Accountants. Accountants need facts and figures to proceed. Using their imagination makes Accountants feel…
  • The Future of Education and Work

    rnadworny
    29 Oct 2014 | 5:23 am
    Liz Gerber is a professor at Northwestern University and founder of Design for America, an extracurricular, interdisciplinary design program hosted by 21 universities across the country. Fast Company has featured the program on its cover and one of its first projects, SwipeSense, just raised $1.7M for its smart hand hygiene sensor. Liz grew up in Burlington and attended Burlington High School. RN: I love the whole concept behind Design for America. How did you come up with the idea of teaching students design and innovation by sending them out into Chicago to solve community problems? LG: The…
  • Minimum Viable Change (MVC)

    rnadworny
    10 Oct 2014 | 7:39 am
    What’s Your Minimum Viable Action for Change? At a recent Innovation Breakfast workshop, I asked participants to send in a business challenge they faced in their organization. It had to be short, but important. Many of the challenges or questions sounded like these: Our own bureaucracy is getting in our way. We ask ourselves too many critical questions and thwart breakthroughs too soon. How do we find the time for research and exploration while managing a busy workflow? How might we create the time and space to innovate? How can we communicate better between the different silos of our…
  • Why Oh Why? Ask More.

    rnadworny
    30 Sep 2014 | 11:55 am
    Journalist and Questionologist Warren Berger was in Burlington this week talking about his latest book “A More Beautiful Question.” Berger spoke to over 70 area business people and helped lead an inquiry workshop at the latest Innovation Breakfast at the ECHO center. Later in the day, he shared his insights into power of questions with a group of Champlain College students. I chatted with Warren about his book. RN: How did you get interested in writing a book about questions in the first place? Warren Berger: In my writings about innovation, I spent a lot of time studying the way…
 
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    Improvides

  • Ideas are scary – Great video

    Nick Skillicorn
    14 Nov 2014 | 2:07 am
    General Electric produced a wonderful video about one of the main problems related to creativity: The fact that when new ideas are born, they’re ugly. They’re scary. And sometimes they look very different to how they’ll end up. This is why so many great ideas are initially dismissed and left by the wayside. Things that […] Originally published at Ideas are scary – Great video
  • That cup of coffee is killing your creativity, kid

    Nick Skillicorn
    6 Nov 2014 | 10:12 am
    That morning cup of coffee may be doing you more harm than good. It is certainly affecting your creativity. What’s the first thing you do when you get to work? Even before you open your email inbox and look through all those requests from managers and colleagues? For a large proportion of people, the very […] Originally published at That cup of coffee is killing your creativity, kid
  • NEWS: More select articles in coming weeks

    Nick Skillicorn
    24 Oct 2014 | 4:57 am
    Hi everyone, The big news coming from Improvides is that I have been taken on for a large-scale client project which will last a few months. While this is excellent news for me and the company, I wanted to let you all know that this will impact the amount of time I am available to […] Originally published at NEWS: More select articles in coming weeks
  • Your creativity evolved around 40,000 years ago

    Nick Skillicorn
    10 Oct 2014 | 5:08 am
    Take a good look at the image of this figurine. It is one of the most important clues about what makes you human. It’s called the Der Löwenmensch (The Lion Man), and was discovered in 1939 in a German cave. It is made out of Mammoth ivory and was recently dated as being at least […] Originally published at Your creativity evolved around 40,000 years ago
  • Dear Apple: Your designers are killing your business

    Nick Skillicorn
    23 Sep 2014 | 6:06 am
    It’s official! Apple has taken its focus off the only thing that matters: its customers In many ways, Apple is having an incredible year. Last week it announced not only it’s long awaited new iPhone 6 and iPhone 6 Plus (which have broken sales records by selling more than 10 million units in 3 days), as […] Originally published at Dear Apple: Your designers are killing your business
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    Innovation Architecture by Doug Collins

  • Predictions: Ten Ways the Driverless Car Will Change Everyday Life

    18 Nov 2014 | 5:16 am
    When Henry Ford made the car a mass-market success, people applied their immediate point of reference to its name, calling it the horseless carriage. Their point of reference was out back, eating oats and whinnying. We come full circle. People look to experience the driverless car. Their point of reference is in the garage, complete with steering wheel and gas pedal. Some brand manager, somewhere in the world, will make their professional career by giving this new means of conveyance its permanent name. For now, however, we make do with the driverless car. The driverless car revolutionizes…
  • Imagine: the Dream of the Accidental Entrepreneur

    3 Nov 2014 | 9:00 pm
    Imagine that it’s early on a quiet Saturday morning. The ebb and flow of everyday life has yet to start. You decide to get your hair cut. You walk down the street to your local hair salon. They have just opened. John Coltrane plays in the back room. The owner opens the blinds. You wait for your stylist, eyeing the magazines on the corner table. An older gentleman—the second customer of the day—enters the salon. You exchange pleasantries and, as happens with strangers who find themselves sitting next to one another, you share your perspective on the news, sports, the weather,…
  • Measuring the Velocity of an Idea

    20 Oct 2014 | 9:00 pm
    Fomenting a Culture of Innovation before They Leave Organizations seek to foment a culture of innovation. The currency of the realm—the realm where innovation is prized and pursued—is ideas. Ideas. The number of ideas conceived. The number of people creating ideas. The number of ideas brought to fruition—that see the light of day. The societal and economic value of the ideas. People expend a lot of time and effort fomenting this culture. Challenges abound. Old ways die hard. The pace frustrates people. Some—the very ones the organization wants to keep—seek other…
  • Reflection on Innovation, #413

    22 Jul 2014 | 9:00 pm
    The future of work mirrors our past labors, only more immediate and more transparent. 
  • Reflection on Innovation, #412

    16 Jul 2014 | 9:00 pm
    When we can be sure of nothing, then we must be sure of the process by which we resolve ambiguity.  The skilled practitioner thinks about the means by which the question is asked and the ideas are pursued. 
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